Auto Collision & Glass - Lockport
In operation 23 years, 10 years at this location.
We are second generation owner/operated automotive repairers that wish to continue to provide the same fine service and reputation that our father built, treating every repair as if it was one of our own. We provide a warranty on all repairs and refinishing for as long as you own the vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Amazing communication with us throughout the whole process! Very professional in every aspect of the business!
My Experience - 5.0/5.0 -
Truly professional staff. They kept us up to date with repairs during the entire process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great job!
Repair Quality - 5.0/5.0 -
They did a great job, and I was so thankful that they detailed the inside of my car. Im disabled and it's hard to vacuum the inside of my car. It looked wonderful!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck came out looking great.
Customer Service - 5.0/5.0 -
Updates came almost everyday.
My Experience - 5.0/5.0 -
Everything went smooth and timely,crystal kept me updated on my car on a regular basis and did a fantastic job with all communications.
Likely to Recommend - 2.0/5.0 -
After driving my car 65 miles exactly and not removing dent in door before paint and swirl lines id have a hard time referring anyone,
Repair Quality - 2.5/5.0 -
Quality of work wasnt that good they never removed dent from door that was painted and swirl lines in the paint on the door cant believe they didnt see that before giving me my car back I expect more out of collision shop,whoever looks over the repairs before to make sure its done right didnt do there job and my car was driven 65 miles when it was in their possession used up all my gas for what reason??not happy about that at all
Customer Service - 5.0/5.0 -
Customer service unfortunately was the best part of this transaction
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend the collision shop to anyone who needed to go to a collision shop for repairs. I would definitely recommend this place. I give them a 10 out of 10. They did a great job 100%.
Repair Quality - 5.0/5.0 -
The repair was done expertly. You can’t even tell there was any damage to my car at all.
Customer Service - 5.0/5.0 -
The lady that said at the desk was very knowledgeable. She was very helpful and she went out of her way to make me feel very comfortable dropping my car off. She also organize some somebody to come and pick me up from the rental car company and drove me back to the collision shop. Excellent excellent service by the customer service person sitting at the desk she definitely went above and beyond.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very helpful. I will definitely return for future needs.
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and patient staff. Text updates kept me constantly updated. Very pleased with the service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful service! From start to finish I was kept updated on the progress of my repairs and my car was even ready a couple of days early. Five stars. I won’t hesitate to recommend Auto Collision and Glass to my friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Was kept apprised of their progress every step of the way. My car was even ready three days early! Their personnel are knowledgeable and efficient. Crystal is a great front office representative. I won’t hesitate to recommend them to any of my friends and family.
Customer Service - 5.0/5.0 -
Did a great job
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
wasn't sure if the tire was looked at thoroughly
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was friendly, very professional and went out of their way to make sure that I was satisfied. Also my car was finished earlier than expected!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was friendly and professional. Went out of their way to make sure that I was satisfied.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and knowledgeable staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was knowledgeable and courteous.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’d like to thank all of you for my positive experience with you guys! A special thanks to Crystal for all of her help and time she spent explaining everything while being so kind the whole time. A special thanks to Jim and all of his help as well!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for all of help and Thanks for all of your help and for getting it done sooner than you thought it would be T