Auto Collision & Glass - Amherst

4.8 (4,004reviews)

97%

(716) 833-4400

3766 Sheridan Dr, Amherst, NY 14226

97%

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3766 Sheridan Dr
Amherst, NY 14226

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About Auto Collision & Glass - Amherst

See Photos

3766 Sheridan Dr
Amherst, NY 14226

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 14 years.

We work with all our customers on an individual basis, whatever your needs; towing, collision, glass, insurance claims, repairs, mechanical, rustproofing, rental car or a photo inspection. Our friendly and knowledgeable staff take time with each customer accommodating their individual needs.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	7:30 am - 5:30 pm
Wed	8:00 am - 5:00 pm
Thu	7:30 am - 5:30 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

GM Electric Vehicles

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Subaru

Tesla

Call

Website

Reviews (4,004)

Sort By:
Newest
Rating

3,497 Customers Rated

5 Stars

79% Complete

(3165)
4 Stars

4.8% Complete

(192)
3 Stars

1.2% Complete

(49)
2 Stars

0.9% Complete

(38)
1 Star

0.4% Complete

(15)
< 1 Star

0.9% Complete

(38)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The text message update system receives exceptional acclaim, with customers appreciating daily progress notifications throughout the repair process. Timeliness is a standout strength, as numerous customers highlight their vehicles being completed ahead of schedule, often saving them rental car costs. Staff professionalism, friendliness, and responsiveness are frequently commended. Some customers noted areas for improvement directly from their feedback, including occasional cleanliness concerns upon vehicle return, minor parts or alignment issues, and requests for better upfront communication regarding repair scope and pricing changes.

Select to learn more

Service Quality
Timeliness
Communication

"... rear driver side door completely replaced and the quality of work was excellent. The paint matched perfectly and everything looks brand new and perfect." Read more

"Went above and beyond my expectations."

"Excellent service and the work on the car was successful in that I could not tell there was ever any damage. In addition, the rental ..." Read more

"... off it was ready 4 days earlier than expected, and the damage was 100% fixed. Then when I sat in my jeep I noticed they cleaned ..." Read more

"At an excellent experience from the detail and quality of their work to the quoting process, drop off process and pick ..." Read more

"... process and they handled the insurance company as well. The car was ready ahead of the projected time." Read more

"Very prompt responses and support. They were able to repair car sooner than anticipated and were friendly throughout a stressful situation. Thank you!"

"Car was ready sooner than expected. Everything looked great! Great customer service."

"Been to Auto Glass and Collision 3x….. every time, Excellent work & price $ Reliable & complete service in a Most Timely Manner !"

"They kept changing the ready days"

"The texting process was great - I never wondered the progress of my car"

"Probably some of the best customer service I have received in many years. The guys at the auto shop stayed on top of what ..." Read more

"... masterful work repairing my VW Tiguan. There was clear and consistent communication throughout, via phone call and text message updates, and they finished ahead ..." Read more

"Very efficient and was great at keeping me updated with progress. Would absolutely use them again."

"Text messages and phone calls when necessary!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... rear driver side door completely replaced and the quality of work was excellent. The paint matched perfectly and everything looks brand new and perfect." Read more

"Went above and beyond my expectations."

"Excellent service and the work on the car was successful in that I could not tell there was ever any damage. In addition, the rental ..." Read more

"... off it was ready 4 days earlier than expected, and the damage was 100% fixed. Then when I sat in my jeep I noticed they cleaned ..." Read more

"At an excellent experience from the detail and quality of their work to the quoting process, drop off process and pick ..." Read more

"... process and they handled the insurance company as well. The car was ready ahead of the projected time." Read more

"Very prompt responses and support. They were able to repair car sooner than anticipated and were friendly throughout a stressful situation. Thank you!"

"Car was ready sooner than expected. Everything looked great! Great customer service."

"Been to Auto Glass and Collision 3x….. every time, Excellent work & price $ Reliable & complete service in a Most Timely Manner !"

"They kept changing the ready days"

"The texting process was great - I never wondered the progress of my car"

"Probably some of the best customer service I have received in many years. The guys at the auto shop stayed on top of what ..." Read more

"... masterful work repairing my VW Tiguan. There was clear and consistent communication throughout, via phone call and text message updates, and they finished ahead ..." Read more

"Very efficient and was great at keeping me updated with progress. Would absolutely use them again."

"Text messages and phone calls when necessary!"

Anonymous (Chevrolet owner) reviewed 8/28/26

Pamela (Infiniti owner) reviewed 8/28/26

The car was repaired perfectly and it looks brand new. They were efficient and professional. I would recommend them to friends and family

Erin (Volkswagen owner) reviewed 8/27/26

Linda (BMW owner) reviewed 8/27/26

Great service, continuous communication regarding the status of the repair via text,; Dustin was efficient, professional and friendly; answered all of my questions no matter how trivial. Would highly recommend.

Kydale (Audi owner) reviewed 8/24/26

Clarissa (Toyota owner) reviewed 8/24/26

Great job! From getting the rental organized to getting the repairs coordinated to pickup! Everybody was great to work with!

Vincent Jr (Cadillac owner) reviewed 8/24/26

What a great job and in a timely fashion

David A (Toyota owner) reviewed 8/24/26

Matthew P (GMC owner) reviewed 8/21/26

I would absolutely recommend auto collision and glass to friends and family. I've had 2 very good experiences with them, and I stand bye their work.

I am very happy with the repair of my vehicle.

Good communication.

Alexander (Subaru owner) reviewed 8/20/26

Just that you guys forgot to reattach the radio antenna to the roof

Lorraine (Nissan owner) reviewed 8/17/26

I appreciated an informative , nice response when I asked questions. I definitely would recommend your repair shop!

Craig (Lincoln owner) reviewed 8/17/26

I tell everyone i know to go here!

great customer service

Everyone i spoke was wonderful and very helpful at every level!

Louis (Nissan owner) reviewed 8/13/26

Huge fan and the only collision team to work with!

Justin and the entire team performed way above any collision shop I've worked with in the past! Awesome!

Total satisfaction!

Eric (Chrysler owner) reviewed 8/12/26

Judith (Buick owner) reviewed 8/11/26

Arthur (Jeep owner) reviewed 8/6/26

Michael Ogomefune (Toyota owner) reviewed 8/6/26

Arthur L (Toyota owner) reviewed 8/3/26

Charita (Hyundai owner) reviewed 8/3/26

Very satisfied

Benjamin (Toyota owner) reviewed 8/3/26

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view more shops in: Amherst | 14226

You should always ask your auto body shop if they offer a warranty on their repairs.

Auto Collision & Glass - Amherst

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Auto Collision & Glass - Amherst

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,004)

3,497 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0