Caliber - Allen

4.8 (6,123reviews)
95%
1371 Andrews Parkway,  Allen,  TX  75002

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,123)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great interactions throughout

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work done was good in the end, but I was told my vehicle was done, and it took another 4 days for them to actually complete it since calibrations weren't done correctly.

Customer Service

Returned Clean

My Experience

Awesome service great communication! Good people

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber Collision fully repaired my car and they did it very quickly. I’m very satisfied with the high level of service they offered.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very organized

Customer Service

Returned Clean

Likely to Recommend

I actually recently referred someone to Caliber Collision

Repair Quality

Customer Service

Jawun was very helpful and informative. He stayed in communication with me which I appreciated

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber did a great job on refinishing a paint job that Herbs paint and body had done on my truck. Caliber had accepted the warranty service if Herbs customers and they indeed made the warranty good. Thank you Caliber for honoring your commitment.

My Experience

Complete process from using an approved State Farm repair shop through drop off and pickup was easy and seamless. Work performed was excellent and all personnel I dealt with was courteous and treated me with respect. Highly recommend to anyone who needs your services.

Likely to Recommend

Repair Quality

Looks new!

Customer Service

Jawun was excellent! Kept me informed. If I called with a question he returned my calls in minutes not days.

My Experience

Services are excellent so as the employees Bryan and the front desk lady are extremely helpful. πŸ™

Likely to Recommend

Repair Quality

Excellent services.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Very professional. We got the car back before it was promised.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Chad was absolutely outstanding from the moment. I talked to him over the phone dropping off the car to also giving me frequent updates and picking up the car today. I was thoroughly impressed with the communication in addition to the repairs being done in eight days as opposed to 10 that I was initially quoted. I have already left a Google and yelp review.

Likely to Recommend

Repair Quality

Chad Thompson was fantastic. Kept me in the loop and the car was done even sooner than expected, which was outstanding!

Customer Service

Again, I was very pleased with the customer service I received from Chad.