Caliber - McKinney East
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good professional work, good communications.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Amazing experience!
Repair Quality - 5.0/5.0 -
Great experience, communication and service!
Customer Service - 5.0/5.0 -
Great experience, communication and service!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ciara my contact person was really nice, informative and kept me informed throughout the process. It was a long and difficult task but i have to say Job Well done! Thanks Caliber and Ms Ciara
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jesse was very responsive and helpful during the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My minor damage was repaired quickly. Jesse kept me updated on the status of my car throughout the process. They even returned my car to me fully washed. I am very satisfied with the results of the repair.
My Experience - 0.0/5.0 -
There were a lot of things I am frustrated about. It would take to much time to write about everything!
My Experience - 5.0/5.0 -
Couldn’t have been more satisfied with the entire experience. Everyone was so nice, welcoming, friendly from the front desk to my service agent, Ciara who kept me informed from start to finish. Being able to drop my rental off at the shop was really convenient. Thanks again to everyone!
Likely to Recommend - 5.0/5.0 -
Have had nothing but great service at this location both times I’ve been there.
Repair Quality - 5.0/5.0 -
Very nice staff starting with front desk and my agent Ciara. Ciara kept me informed of the entire process from start to finish.
Customer Service - 5.0/5.0 -
See previous question
Returned Clean
My Experience - 5.0/5.0 -
I am so happy on my car repairs. l just want to thank you and your team on the good work.
My Experience - 5.0/5.0 -
Yes, it was very pleased with the Customer Service level that they provided in the expertise on their service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer Service was excellent In the Car repairs went very well in short period of time
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
My Experience - 5.0/5.0 -
Complete repatriation
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m completely satisfied with the service from Caliber. My car looks perfect every interaction with the staff was a pleasure. The staff was knowledgeable courteous and got things done in a timely manner . The atmosphere when you walk in the McKinney location is so peaceful. I visited another Caliber location before choosing McKinney .
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a pleasure working with Ciara as my car was being repaired. She kept me inform, she was professional, and friendly. I also appreciated the manager who took the time to come out and meet me when I picked up my car to ensure I was satisfied and happy with the results of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ciara was excellent to work with as she was very easy to understand, very knowledgeable, professional, and friendly. Her response time was excellent when getting back to me. I also was very much impressed with the manager, who went out of his way to ensure I was satisfied with the repairs on my vehicle and the customer service I received during the repairs. The customer service was so excellent, it made the unfortunate repairs needed on my vehicle an actual smooth and non-stressful experience!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Ciara kept us informed from start to finish
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ciara was very nice and helpful with current updates on my car. Rebecca was also very nice when she answered the phone. Ciara was off the day of pickup and Jimmy was very helpful
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
I am extremely happy with the results also thank you to my Service Adviser Ciera for always sending me updates on my vehicle i will totally reccomend Calliber Collition or will used them in the future again !
My Experience - 5.0/5.0 -
The entire team was awesome!