Caliber - Allen
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional. We got the car back before it was promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chad was absolutely outstanding from the moment. I talked to him over the phone dropping off the car to also giving me frequent updates and picking up the car today. I was thoroughly impressed with the communication in addition to the repairs being done in eight days as opposed to 10 that I was initially quoted. I have already left a Google and yelp review.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chad Thompson was fantastic. Kept me in the loop and the car was done even sooner than expected, which was outstanding!
Customer Service - 5.0/5.0 -
Again, I was very pleased with the customer service I received from Chad.
My Experience - 5.0/5.0 -
Everything was great. Prossional service which was fast and excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you Chad for keeping me up to date with my car. I give you and A+++ great customer service. I’m not home yet, but my husband said the car looks brand new, your repair guys did great A+++ Thank you again,Happy customer Lois Smith 🤗
Likely to Recommend - 5.0/5.0 -
You all were great
Repair Quality - 5.0/5.0 -
A+++to Chad, thank you for keeping updated on my progress for my car
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Working through the insurance of the person who hit me, they provided an after market bumper. It looked bad and didn’t fit properly. Joey Lopez and team went out of their way to acquire and install an OEM bummer through the insurance. Now it looks great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very quick and easy service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really appreciated the personal service, and Brian Parker did an excellent job and keeping me updated. I was especially pleased at how the work was all done ahead of schedule.
Customer Service - 5.0/5.0 -
The customer service was outstanding and finished the job a lot faster than I expected. Great work!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A very good experience
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I recently had my vehicle repaired at Caliber Collision Center in Allen TX, and the experience was outstanding from start to finish. My service advisor, Jawun Hart was extremely professional, attentive, and responsive throughout the entire process. He took the time to carefully listen to my concerns, kept me informed with timely updates, and made sure I felt comfortable and confident every step of the way. The level of customer service and communication truly stood out. It’s clear that he and the entire staff genuinely care about both the quality of their work and the overall customer experience. The repairs were completed professionally, and my vehicle looks great. I highly recommend this shop to anyone looking for a collision repair team that values professionalism, attention to detail, and excellent customer care. A well-deserved 10-star experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I recently had my vehicle repaired at Caliber Collision located at 1371 Andrew's Parkway, Allen, TX. 75002. The quality of the repair work was outstanding, and my vehicle was returned looking absolutely amazing. What truly made the experience ezceptional, however was the professionalism, communication, and above-and-beyond support provided by by Ser v ice Advisor, Japan Hart. From the very beginning, they were attentive to my concerns, kept me informed throughout the process, and made what could have been a stressful situation feel smooth and manageable. Their responsiveness, patience, and genuine commitment to customer satisfaction did not go unnoticed.
Customer Service - 5.0/5.0 -
I recently had my vehicle repaired at Caliber Collision located at 1371 Andrew's Parkway, Allen, TX. 75002. The quality of the repair work was outstanding, and my vehicle was returned looking absolutely amazing. What truly made the experience ezceptional, however was the professionalism, communication, and above-and-beyond support provided by by Ser v ice Advisor, Japan Hart. From the very beginning, they were attentive to my concerns, kept me informed throughout the process, and made what could have been a stressful situation feel smooth and manageable. Their responsiveness, patience, and genuine commitment to customer satisfaction did not go unnoticed.