Caliber - Allen - Greenville Rd
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thankyou for such a great job in repairing my truck!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Painting looked good. Liked the updates while being repaired.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job and repaired in timely fashion. Worked well w my insurance rep Carmen at AAA and John communicated well w me - Julie R
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The service and lack of communication is horrible. There was no communication from my advisor from the start. I would have to call to get updates on the progress of my car. When my car was supposed to be completed I went to go pick it up and was shocked in the condition it was in. The taillight was cracked, the window tint was scratched and was not there prior to dropping the car off. The trunk would also not latch when I opened it as well as there were some chips in the newly painted bumper. There was also a rubber drain that was missing in the trunk and everything did not like up right. I refused the car and was extremely upset that you would say a car was done looking like that. After 2 weeks of my advisor telling me it will be done tomorrow it was finally completed. When I went to go pick it up my advisor was rude when I asked to go look at the car. The trunk would still not latch unless you slammed it closed. I should not have to slam my trunk closed every time I open it and it was not like that before my accident. There were still some paint chips in the bumper and everything still did not line up right. The advisor told me I would just have to get used to it and that the trunk not leaching and the paint chips were not going to be fixed. Over all I was completely dissatisfied by the service and the work from caliber.
Likely to Recommend - 5.0/5.0 -
I have my wife's car at Caliber as we speak. The ease of business there is second to none.
Repair Quality - 5.0/5.0 -
John and Jay were professional and fast. My Tacoma was just like new, or so I thought..Jays eagle eyes saw something at checkout and saved me from a headache later on. He fixed it immediately and did a great job as an individual protecting his customers and his company's reputation.
Customer Service - 5.0/5.0 -
Jay is an amazing manager and probably won't be in his current position long.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Although I had to reach out to get an update on the repair process, it wasn't because they didn’t try. Sounds like there was an error with my contact information.
My Experience - 5.0/5.0 -
Thanks to John for all the help! You made it easy for me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
They fixed everything and were very accommodating with the issues found
Repair Quality - 4.5/5.0 -
In the end the car was as expected but the first time the car was marked as ready it was not. Too many minor to medium issues were observed. Floor mats were missing Glass shards still in the car Unexpected damage from technician in rear seat that needed repair Scuffs created by the shop as part of the repair were not observed and fixed They retook the vehicle and corrected the issues and I picked my car up two business days later
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and fast, high quality work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The drop-off and pickup of the rental was super convenient. Also the bumper replacement and paint matching were spot on.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Took longer than expected but overall great job