Caliber - Alvin
In operation 29 years, 17 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The main work was good. However, in the process a mark that affected the paint was made and not fixed. This was not there prior to handing off my car and I have pictures of it prior and after drop off. I have called several times and have not heard anything back four days later.
Customer Service - 3.0/5.0 -
Lack of communication after car was received and a spot was acquired during the fix.
Returned Clean
My Experience - 5.0/5.0 -
Great service and quick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Timely service and great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good work and quicker than expected.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Rosemary is amazing. The updates were daily. She went on vacation and the great communication slowed down. The receptionist is not friendly and if you call for an update you are met with frustration,
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with the repair. Looks like new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alexis, Mark and Megan are top notch. They made my experience an excellent one. Very efficient, personable, and professional!!
Customer Service - 5.0/5.0 -
Same, great team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good as new
Customer Service - 5.0/5.0 -
They communicated perfectly and I didn’t have to worry
Returned Clean
My Experience - 5.0/5.0 -
Car looks great, quick service and even dropped it off at the house when it was finished.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Driving home 10 minutes after getting our truck the opposite panel came loose. It was never loose or damaged. When they pulled off the front they mush not have attached it correctly. It now needs to be brought back and the side they worked on light is. Now dimmer then the other side. We left there at 5:30 closing time and I called them to let them know at 5:39. Phones did not pick up so I left message with main number. Afraid to drive it back we don’t want it to fly off.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went really smooth. They were easy to work with and repaired my car quick. Thanks to all staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went the extra mile. Very satisfied