Caliber - Alvin
In operation 29 years, 17 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This caliber collision takes care of me and makes me comfortable. I trust them with my vehicle. All the staff is great, from Bobby who shuttled me to Marc the GM and the service guys did an outstanding job as the color of my vehicleis not an easy one to match. Will defnitely recommend to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Rosemary was professional and very knowledgeable about our repair process. She frequently updated us with repairs and timelines. We highly recommend your shop. We contacted our insurance agent to recommend you to her. Darla Winters of Lighthouse in Friendswood.
Likely to Recommend - 5.0/5.0 -
Recommended to our insurance agent to refer customers in need of repairs to contact your shop.
Repair Quality - 5.0/5.0 -
We are extremely satisfied with the repairs. We want to thank Rosemary for her professionalism, knowledge, and thorough communications with us during the process. We recommended you to our insurance agent with confidence.
Customer Service - 5.0/5.0 -
Perfectly satisfied. They found needed work that was missed during our reporting.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
TRD emblem was over an inch off. Repair on bumper cover was unacceptable.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Poor workmanship from repair to customer service. Unacceptable paint job, orange peel on right rear.
Customer Service - 0.5/5.0 -
Very poor.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication from Rosemary
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
None.
Repair Quality - 2.0/5.0 -
Poor service.
Customer Service - 2.0/5.0 -
Had to wait even when no customers are there.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely recommend.
Repair Quality - 5.0/5.0 -
Alexis has always been very informative and kind through this. Great customer service.
Customer Service - 5.0/5.0 -
Great customer service!
Returned Clean
My Experience - 5.0/5.0 -
There’s no other collision center that we would trust you take. Our vehicles to caliber is amazing. This is the second one that they had to repair for us after an accident and they are superior. They really really care and the manager at the Alvin branch he is golden. He really listens to what you say, and takes it to heart and make sure it’s done Thank you, Alexis for taking care of us if you want it done right take it to caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job!
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very communicative, timely repair. Looks great too
Customer Service - 5.0/5.0 -
Very nice employees and always polite and kept me well informed
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They replaced my rear bumper and repainted it. All the actual body work they did is amazing. The reason I’m giving an 9 is because they didn’t bother to check my tail lights after work was done. I picked up the car in the daylight but that night I got pulled over bc the lights did not work!!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
well recommended
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
good service.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Lack of communication