Caliber - Arden
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
After getting off of work, I was trying to drive home and I cannot get my vehicle above 35 miles an hour to travel safely. I never had any issues with the death wobble prior to dropping it off, and now the whole front end is shaking uncontrollably.
Likely to Recommend - 2.5/5.0 -
Ill let you know when its fixed right
Repair Quality - 2.5/5.0 -
Ill retake the survey once its fully fixed
Customer Service - 2.5/5.0 -
Had to bring the jeep back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated communication throughout the process to share updates on the work in progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent repair and thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They came in and problem solved quickly. Repairs were fantastic and in a timely manner ! Staff was awesome from start to finish!! Would highly recommend. I would definitely go back !!
Likely to Recommend - 1.5/5.0 -
The whole prescription sunglasses was a real let down. No don’t think I would really send anybody your way
Repair Quality - 5.0/5.0 -
Somehow we found a pair of women’s prescription glasses in the console. None of which belonged to my daughter or friend. Soooo little curious about that
Customer Service - 5.0/5.0 -
Customer service was great the repair was great. But certainly takes it down a notch when you find a pair of press sunglasses in the car. Not happy about that at all. I’m sure they will oh the person left it in there who was test driving but come on !! The center console!! Looks like someone was very comfortable in it
Returned Clean
My Experience - 5.0/5.0 -
Completed before estimated time at lower price. This establishes trust. I will use them again if necessary
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done on time and below estimate
Customer Service - 5.0/5.0 -
Kept up to date with text messages
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Several problems pointed out in the final walk around on Friday afternoon with the Manager. He drove my car around back to try to fix them; for the bumper, he said a new one would need to be ordered. GM came out to introduce himself, look at the mistakes and was suppose to get back to me by end of the day but did not.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The lady at the front desk greeted me with a smile. That meant a lot. David was in charge of my repairs. After hitting a deer, I didnt know if my car would ever look new again. However, David and his crew fixed my car back to where it looks like it just rolled off the assembly line. The color of the paint was a perfect match and the stripes look awesome. Im so glad my camaro is fixed and done in an excellent manor. Thank you Caliber Collision for repairing my car!!!! It looks phenomenal.
Likely to Recommend - 5.0/5.0 -
I would gladly recommend Caliber Collision to anyone. They are phenomenal
Repair Quality - 5.0/5.0 -
They took their time and made for sure the vehicle was fixed properly.
Customer Service - 5.0/5.0 -
Customer service was always friendly and they kept me up to date with what was going on with my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer Service is excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Received text messages and information throughout the whole process. Wonderful communication and the car looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. I really liked the texts keeping me informed of the cars progress.
Customer Service - 5.0/5.0 -
Great communication
My Experience - 5.0/5.0 -
It was better than I expected! I wish I could get the rest of the car done!
Likely to Recommend - 4.0/5.0 -
Actually better than I expected
Repair Quality - 4.5/5.0 -
Mostly satisfied
Customer Service - 4.5/5.0 -
They did a good job overall
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. Front of the house very attentive. They would keep me updated on the status of the repairs. The repairs on my truck looked phenomenal. Highly recommended