Caliber - Arden

4.9 (511reviews)
98%
130 Christel Lane,  Arden,  NC  28704

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (511)

My Experience

Excellent customer service.

Likely to Recommend

Repair Quality

Excellent customer service. My car was done on a reasonable amount of time. My car looked great! Highly recommend.

Customer Service

Returned Clean

My Experience

Loved the communication, and speedy repair.

Likely to Recommend

Extremely likely! Like to anyone I can! Already have spread the word!

Repair Quality

My experience was fantastic!! Chet who seemed to over see the repair contacted me every step of the way and after to make sure everything went as planned and turned out OK! Honestly best customer service I've ever received and I used to work in the service industry! He should get a raise! He contacted me after the fact and also made sure everything was great and it was! They not only repaired but cleaned my whole car and it looked spotless! I was super impressed. Highly recommend!

Customer Service

My experience was fantastic!! Chet who seemed to over see the repair contacted me every step of the way and after to make sure everything went as planned and turned out OK! Honestly best customer service I've ever received and I used to work in the service industry! He should get a raise! He contacted me after the fact and also made sure everything was great and it was! They not only repaired but cleaned my whole car and it looked spotless! I was super impressed. Highly recommend!

Returned Clean

Likely to Recommend

Already talked about bringing in my other vehicle for some body work out of pocket.

Repair Quality

Nothing but professional from start to finish.

Customer Service

Sandy was great! First impression was perfect.

Returned Clean

My Experience

Chet was great he kept me up to date on everything going on.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing communication! I appreciate the information shared, daily updates, and the kindness of the staff. They even cleaned my car for me (inside and out) which was quite the chore! I will recommend Chet and Collision Caliber from here on out. Very grateful for their outstanding service!

Likely to Recommend

I’ve never had a more wonderful experience with a body shop!

Repair Quality

Excellent customer service!

Customer Service

Very pleased!

Returned Clean

Likely to Recommend

Highly recommend it.

Repair Quality

Excellent service and attention to detail. Very satisfied with the experience. I’d definitely recommend it.

Customer Service

Returned Clean

My Experience

Great service. Communicated throughout the process and did a great job with the repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very likely i’m going to leave a review on google too so hopefully people go there

Repair Quality

Bob And Sandywere amazing! Very Helpful and Kind and communicative through the whole process! Along with the technician who worked on my car they did an AMAZING job 12/10

Customer Service

Amazing customer service!!

Returned Clean

My Experience

The service was very friendly and fast, thanks to the entire Caliber Collision team, especially Maiya. Thank you.

Likely to Recommend

Repair Quality

The service and treatment were excellent, thank you very much Maiya.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very consistent communication and great work done on repairs!

Customer Service

Returned Clean

My Experience

Chet was my advisor and he was absolutely amazing! He was constantly updating me about my vehicle and made sure the get it done in a timely manner since I was paying for my rental out of pocket. I would recommend Chet to anyone if they go to Caliber collision

Likely to Recommend

Repair Quality

Customer Service

Chet my advisor for my car was the best! Would recommend him to anyone

Returned Clean

My Experience

The staff were great and handled everything with my insurance company. The work on my car was done quickly and I was kept informed. My car looks great. I would use Caliber Collision in Arden again.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything was repaired to my satisfaction. Thank you

Customer Service

Returned Clean

Likely to Recommend

I would recommend it to anybody that needs a job on their car.

Repair Quality

Great job and fast,best body Shop, In Town.

Customer Service

Very nice and friendly.

Returned Clean

My Experience

Excellent communication. Very pleased with the work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Truck looks like new

Customer Service

Always answered my questions when I had one

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Bob did a great job communicating about the steps of the repair and updating me regularly. The work done was excellent and I'm very happy with the results!

My Experience

Yes and the project manager was absolutely awesome!!!