Caliber - Arden

4.9 (513reviews)
98%
130 Christel Lane,  Arden,  NC  28704

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (513)

Likely to Recommend

Repair Quality

I’m so glad I chose Caliber Collision to repair my car! After getting quotes from other shops, Caliber stood out for their honesty, knowledge, and confidence in their work. I have a 2016 Honda Accord with a white pearl three-stage paint that needed a bumper repair. While other shops talked about having to possibly replace it, Caliber repaired the original bumper for less—and it looks fantastic. The paint match is nearly perfect and sparkles beautifully. Bob Hulley, my service advisor, kept me updated almost daily and involved me in every step of the process. When I picked up my car, Chet Hubbard took the time to inspect the paint with me to ensure I was happy. His skill and attention to detail truly showed in the final result. The receptionist was always so friendly and nice to everyone who came in which truly made all the difference! I couldn’t be happier with the service and quality at Caliber Collision and will definitely return in the future!

Customer Service

Returned Clean

My Experience

Repair work looks great.

Likely to Recommend

Repair Quality

A fantastic job. Looks just like it never happened

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Almost perfect. One very small misstep, removing gate pass on my headlight. But car is driving well and looks great

Customer Service

Returned Clean

My Experience

Very Satisfied with the work and communication from our service rep Chet.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Chet did a great job of communicating all details of the repairs to my vehicle

Customer Service

Chet did a great job of communicating all details of the repairs to my vehicle

Returned Clean

My Experience

Caliber Collision was very professional and diligent with repairing my vehicle. I was also very pleasantly surprised that they also cleaned my vehicle prior to pickup…very nice added service!

My Experience

Very fast and friendly service!

Likely to Recommend

I’ve already recommended ya’ll to friends and coworkers.

Repair Quality

Customer Service

Chet is top-tier. He remedied and communicated to perfection. I’m entirely pleased with his customer service. I believe our tech was Bob. He also was very thorough and took the time to explain—even our silliest questions. Only thing to note, when my husband and the Toyota dealership called the Arden location, they were told I wasn’t a customer which caused some confusion. Otherwise, everyone was awesome.

Returned Clean

My Experience

The whole process was seamless and the workmanship was great I would definitely recommend Calber Collison to anyone

Likely to Recommend

The process with Caliber Collision was easy and seamless with no issues I wish everything was this easy

Repair Quality

The whole process was seamless and the experience was great I would definitely recommend caliber collision to anyone

Customer Service

Very knowledgeable and very friendly customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank Bob and our front desk woman (Julie?) for efficient and consistent communications and a job well done. So skilled! My car is very happy to return to its former beauty.

Likely to Recommend

Repair Quality

My car is fully restored to its original beauty. This service is professional, gifted at what they do!

Customer Service

Professional and personable in equal measure.

Likely to Recommend

Repair Quality

Exceptional work ☺️ My truck looked brand new inside and out. All the folks were also very kind and helpful.

Customer Service

Great team of people ☺️

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was not expecting my car to come back looking brand new! Everyone who works here is a delight. I’ve never been to a place with such amazing communication and customer service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very communicative, friendly & timely on all aspects of rising care of my truck and situation.

Likely to Recommend

Repair Quality

Great detail and communication.

Customer Service

Great and very communicative.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The repair was seamless. You can’t tell where the damaged panels were replaced and the paint flows flawlessly.

Customer Service

Weekly communication form when I brought the car in, until I picked it up

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looks brand new!

Customer Service

Everyone was extremely nice and friendly

Returned Clean