Caliber - Arden

4.9 (503reviews)
98%
130 Christel Lane,  Arden,  NC  28704

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (503)

My Experience

Chet was incredibly communicative and ensured we were taken care of.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks great after the repairs and the detail on the car was like getting into a brand new car. Thank you.

Likely to Recommend

Repair Quality

Car looks great. The repairs are not visible at all. Great job. The clean up detail job was superb. Looked better than it did when I bought the car.

Customer Service

Returned Clean

My Experience

I was completely satisfied with the repair and the people I dealt with but someone took all of my cash that was in the container beside the driver’s seat. It was quite a bit of change. Disappointingly but there is no way to track it. I couldn’t get in my car to remove it before I brought it. Other than that I was satisfied.

Likely to Recommend

Same

Repair Quality

I was satisfied with everything except that I had about $10 in change in a compartment beside the drivers seat and it is fine. Disappointed of that but all else was good from communication to the repair. If you could get back to me about the change I would appreciate it. I know it is a very small amount but not a good look to have it gone.

Customer Service

Same

Returned Clean

My Experience

The process was seamless and better than expected.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everything was easy. I got reports twice a week as I was told I would. The people who work there are very considerate.

Customer Service

Outstanding assistance. My leg is in a boot (I wasn't driving) and they helped me get in the car and put the walker in the back seat.

Returned Clean

My Experience

Jose and the tech team did an amazing job ; and Bo was very professional in answering all of my questions - definitely going to recommend Caliber to everyone.

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Thank you all for your professional opinion!

Customer Service

Returned Clean

My Experience

Friendly helpful staff

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Repair Quality

Friendly knowledgeable staff

Customer Service

Everyone willing to help

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Excellent repair work, even better customer service

Customer Service

Mike was incredibly helpful and knowledgeable. I appreciated the timely updates and sensitivity to my situation.

Returned Clean

Likely to Recommend

Repair Quality

Thank you for all the text updates. We appreciated those.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repaired well. Good customer service and great communication in the progress of the repair throughout the process

Customer Service

Returned Clean