Caliber - Arden

4.9 (484reviews)
98%
130 Christel Lane,  Arden,  NC  28704

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (484)

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Returned Clean

My Experience

Excellent communication and service. The vehicle looked amazing.

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Great communication excellent workmanship

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Returned Clean

My Experience

Everyone was very nice and professional. Bob kept me updated. Top notch place to take your vehicle to be repaired. Hopefully I won’t need them again but if I do this is the place to go. They went over and beyond to get my car fixed. I can’t say enough good things about this place!

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My Experience

Finished ahead of schedule and the bodywork was flawless. Would recommend to anyone.

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Returned Clean

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Repair Quality

Our car looks great!

Customer Service

My Experience

Our daughter’s car was repaired sooner than originally quoted and very close to the original estimate. Excellent customer service with perfect communication along the way. I hope to not need collision repair in the future, but with 2 teen drivers, I take comfort in knowing that Caliber is there should we need them again.

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Repair Quality

Our car was ready before it was promised and to the highest standards. Thank you!

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My Experience

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Returned Clean

My Experience

Great customer service and update updates

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Great customer service. Friendly employees

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My Experience

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Repair Quality

Took about a week, it looks like new and I appreciate that it was cleaned inside.

Customer Service

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Repair Quality

Bob my service advisor did a great job with communications. Sandy at the front desk was also very helpful. The car repair looks great and was completed in a timely manner! Would recommend them to everyone!

Customer Service

Returned Clean

My Experience

Great communication! Excellent work above expectations and in a timely manner!! Thank you for cleaning my truck!!!

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My Experience

Very friendly, Caring Staff! Robert does a excellent job! Would recommend anyone to this body-shop!

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Recommend them to anyone did fantastic job

Repair Quality

Very professional, courteous, good people

Customer Service

Very approachable, kept you informed

Returned Clean

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My Experience

They kept me update every day or two.Very nice and polite I would take my car there again.

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Returned Clean

My Experience

Everyone was wonderful to work with — starting with Sandy’s warm welcome, to Bob Hulley (Service Advisor) to Maiya, my adjuster. Wish I’d met the folks who did the repairs! If it weren’t for the odometer reading (140,000 miles), dings from careless drivers in parking lots, and one broken backseat seatbelt latch cover, I would say that I’m driving a NEW car! WOW! I can’t tell that someone backed into my car! The hubcaps sparkle like new! The inside of the car is spotless (no cobwebs, no dog hair remnants, no spilled drips from my spilled Chai latte)! I’ll be recommending you!

Likely to Recommend

I have already recommended Caliber Collision on the “I Love Fairview” group’s Facebook page. Someone just asked for a recommendation, and I raved about Caliber.

Repair Quality

Great work! My car looks like new, and that includes the detailing of the interior and scouring/polishing of the hubcaps! WOW!

Customer Service

Great work! My car looks like new, and that includes the detailing of the interior and scouring/polishing of the hubcaps! WOW! EVERYONE whom I worked with was fabulous — Sandy, Bob Hulley, and Maiya!!! Five stars!

Returned Clean

Likely to Recommend

Repair Quality

Great job repairing an older vehicle. Solid communication the whole time, with real care and effort put into the job. I appreciate it.

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Returned Clean

My Experience

2nd vehicle I have brought to this location. Both vehicles were delivered in like new condition. Great on communication. Highly recommend.

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