Caliber - Arden

4.9 (507reviews)
98%
130 Christel Lane,  Arden,  NC  28704

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (507)

My Experience

I have received multiple text with incorrect information. Maybe the text should be sent when the estimate in finalized instead of a $7000 estimate and the next day a $21000 estimate.

My Experience

Great communication, fast service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It was such an amazing say process for an inconvenience like a damaging your car. Bob was incredible. I was kept on top of the progress with texts and phone calls. My Pilot looks like it’s brand new. Thanks to Bob and your team there at Caliber Collision

Customer Service

Bob took the time to call me and return my calls to him. He is a great asset to Caliber. I was kept informed about what was going on and I couldn’t be happier with the results of the repair. I feel like I have a brand new vehicle.

Returned Clean

Likely to Recommend

Absolutely Bob and the team at the Arden location are absolutely amazing. Plan on doing some more work with them soon with another vehicle

Repair Quality

These guys were able to help me with a repair and it was fast and we are very happy with the quality of their work

Customer Service

Customer service is great everyone was super friendly and kept me in the loop regularly

Returned Clean

My Experience

My car was done quicker than I anticipated and it looks brand new! Thank you for the help, I was very impressed with the work and the cleaning done on top of it was the cherry on top. Thank you team!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks great, can’t even tell it had any damage! Also, they cleaned a vacuumed it and it looks great!!! Very pleased with the results!

Likely to Recommend

Repair Quality

Customer Service

My car was repaired at the Arden location and they done a fantastic job!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job and maiya was very helpful. Above all, I was always able to get ahold of someone to help when they were open which is hard to find at shops these days. I would absolutely recommend them to anyone needing body work in the Arden/Fletcher area.

Likely to Recommend

I’d tell them to not waste their time anywhere else. Caliber has invested in the tools and technology to get your car fixed correctly and with all the new safety equipment you don’t want to risk a small independent shop missing something that could be dangerous.

Repair Quality

I was overall very pleased. The truck looks great and they were very detailed in the tear down and repair.

Customer Service

They were very helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication and beautiful repair!! Got it done sooner than expected which was a wonderful surprise. Thank you!

Likely to Recommend

Repair Quality

Nice, fast, and the car is so clean!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Bob was wonderfully kind, attentive, and responsive!

Returned Clean

My Experience

The communication throughout the process was great. I felt well informed and comforted that the truck was in good care. I’d also like to praise the paint job and body work as well! The truck looks like it just rolled off the factory floor. Thank y’all!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Solid work

Customer Service

The original agent was going to get back to me on an estimate about a separate out of pocket incident. I never heard back from him.

Returned Clean

My Experience

Maiya was a complete professional! She spoke clearly, explained the whole process & answered questions thoroughly. She is definitely an asset to your company!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean