Caliber - Arden
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
Yes I would probably recommend you all to my friends
Repair Quality - 3.0/5.0 -
I am somewhat not satisfied because I can still tell where it was dented and so I'm just really not satisfied with the job and that is my opinion and thank you very much
Customer Service - 4.5/5.0 -
Customer service is good and they're really nice they're very helpful and very understanding they're good
Returned Clean
My Experience - 5.0/5.0 -
Communication was excellent, Chet was very informative and professional. The car looks new! Very happy with the work.
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Chet is a very good communicator & was in touch regularly & answered all quest questions
Customer Service - 5.0/5.0 -
Chet was in contact regularly & answered all questions
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated the continuous contact letting me know the status of the repair. Car looked really good-they even detailed/cleaned vehicle...everyone was very nice and professional. Good customer service is obviously a priority at this business!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication, car repaired within time estimated, quality work.
Customer Service - 5.0/5.0 -
Excellent communication, very nice, professional individuals in service center.
Returned Clean
My Experience - 5.0/5.0 -
A-1 experience. Beautiful work on the car repair, fantastic communication throughout the process and very professional employees. Would recommend highly.
Likely to Recommend - 5.0/5.0 -
Absolutely will recommend !
Repair Quality - 5.0/5.0 -
Could not be happier with my experience !
Customer Service - 5.0/5.0 -
Chet was fantastic, very personable as well as professional and informative.
Returned Clean
My Experience - 5.0/5.0 -
Chet was exceptionally helpful -
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chet was outstanding. He was always available if i had a need and always helped me out. I couldnt have asked for better service.
Returned Clean
My Experience - 5.0/5.0 -
They even cleaned the inside of this work truck! Windows, upholstery, dash panel, floor mats, WOW. Chet Hubbard called me at least three times a week to let me know the progress on my Tundra. The whole right side was wiped out in the collision and they fixed it just right. I chose Caliber in Arden, NC because of their Google reviews. I am not at all disappointed. In fact, I am AMAZED. This is a fifteen year old truck so I didn't expect a new one, but Caliber went above and beyond what I expected. Property was clean and not cluttered with junk car parts. Lobby was clean and shop was orderly. Staff was friendly and professional. Estimate was $2000 lower than the two nearby shops I visited. I hope I'm never in another crash, but if I am, I'll go to Caliber Colission! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They even cleaned the inside of this work truck! Windows, upholstery, dash panel, floor mats, WOW. Chet Hubbard called me at least three times a week to let me know the progress on my Tundra. The whole right side was wiped out in the collision and they fixed it just right. I chose Caliber in Arden, NC because of their Google reviews. I am not at all disappointed. In fact, I am AMAZED. This is a fifteen year old truck so I didn't expect a new one, but Caliber went above and beyond what I expected. Property was clean and not cluttered with junk car parts. Lobby was clean and shop was orderly. Staff was friendly and professional. Estimate was $2000 lower than the two nearby shops I visited. I hope I'm never in another crash, but if I am, I'll go to Caliber Colission! Thank you!
Customer Service - 5.0/5.0 -
They even cleaned the inside of this work truck! Windows, upholstery, dash panel, floor mats, WOW. Chet Hubbard called me at least three times a week to let me know the progress on my Tundra. The whole right side was wiped out in the collision and they fixed it just right. I chose Caliber in Arden, NC because of their Google reviews. I am not at all disappointed. In fact, I am AMAZED. This is a fifteen year old truck so I didn't expect a new one, but Caliber went above and beyond what I expected. Property was clean and not cluttered with junk car parts. Lobby was clean and shop was orderly. Staff was friendly and professional. Estimate was $2000 lower than the two nearby shops I visited. I hope I'm never in another crash, but if I am, I'll go to Caliber Colission! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bob and the team were professional and got the car done quickly for me. I have always had a good experience with Caliber.
Customer Service - 5.0/5.0 -
Extremely professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent staff! I could not be more pleased with the service!!
Likely to Recommend - 5.0/5.0 -
Very impressed
Repair Quality - 5.0/5.0 -
Fantastic staff and service! I really appreciate their expertise and the communication was outstanding!
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs are flawless and was completed im a timely fashion
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The car is in very fine shape as far as I can tell. It's certainly much better than after the accident. I didn't realize how close I came to a total loss. I was pleased with how well the repairs were done. I was also very pleaded with the support provided by Mr. Hubbard. I commend him.
Customer Service - 5.0/5.0 -
Mr. Hubbard was very informative and very prompt and professional. He kept in constant contact and answered all questions, provided all the necessary information. He even offered to come pick me up in Old Fort if I needed a ride. Thumbs up to him.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got often text updates and we very helpful in more ways than what I needed done
Customer Service - 5.0/5.0 -
Got often text updates and we very helpful in more ways than what I needed done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chet was fantastic to work with! The whole team took great care of me and the car. Very happy with the whole process and how my car looks. 10/10 would recommend to anyone who needs repairs like this.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chet was awesome to work with!