Caliber - Austin - Airport Blvd
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Hector was the best! He fixed my car quickly and communicated throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service, helpful and polite assistance from Hector
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Was hoping my car would be fixed when I received it but the light and ac are still not working. Took the car back the next day and they said that they had to contact GEICO again to see if they would cover those parts. I thought the car should have been fixed with the money they received from the insurance. They also mentioned that if GEICO can’t pay for the car repairs anymore that they can’t do anything about it. I will not be paying out of pocket when the insurance gave caliber collision enough of money for the repairs needed on the Cadillac. You can’t give back a car that’s not fixed yet. My car had also been in the shop for almost a month.
My Experience - 0.0/5.0 -
You guys were great and speedy but someone took my wheel out of my trunk and now you guys can’t seem to find it. I had a great experience with Hector and he was great to work with but I need this resolved because I have an appointment to replace the tire on Thursday.
My Experience - 5.0/5.0 -
Fast and excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Took my car to caliber collision, the staff were so friendly. They communicate with me through out the time of my car was getting repaired. They fix my car perfectly good. Such exceptional service. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Just don't like surveys. They are not a good thing
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
My service advisor Robert was fantastic, but the general manager was not helpful at all when I asked about warranty work on a previous repair. She would not listen to my concerns.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Hector was great to work with. Very communicative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very satisfied with the service Hector and his staff completed on my vehicle.
Likely to Recommend - 5.0/5.0 -
I appreciate the great service and I recommend this place very much.
Repair Quality - 5.0/5.0 -
I was welcome with a smile, a hearty hand shake and I felt so at ease. The lady receptionist was very sweet and very helpful letting me know step by step what was needed by me. Hector immediately made me feel welcome as he inspected my car and explained what he thought the car would need in order to have it repaired. He made me feel assured that my car would be repaired and returned back to me as soon as possible. I felt at ease with the support and encouragement that these two people provided just for me. I hope I don’t need this service again but if I should I will gladly bring my car back to this establishment. Thank you Caliber for having a great person like Hector to be able to assist me.
Customer Service - 5.0/5.0 -
I am very satisfied with service.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service tech Hector kept me informed about the progress on my car. Very polite. Made me feel like my car was in good hands. Also my car was done 6 days before the projected day. Everyone there was very friendly. Overall was good experience.
Likely to Recommend - 5.0/5.0 -
I would recommend them
Repair Quality - 5.0/5.0 -
I was impressed with Travelers so much so that I will be contacting them to switch from Alstate if I can save money. They took care of my claim right away. I got to speak to a real human instead of AI or being looped through a list of options driving me to interact on a website only. Well done Matthew.
Customer Service - 4.5/5.0 -
Hector a Caliber collision was great. Everyone there was friendly and professional. It took a long time but I got my car back six days sooner than projected.
My Experience - 5.0/5.0 -
Hector was a great contact - he kept me informed with frequent updates on my vehicle and was pleasant and helpful to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have very good service. I would recommend Caliber to anyone. Thank you very much.