Caliber - Austin - Airport Blvd

4.6 (906reviews)
92%
1143 Airport Boulevard,  Austin,  TX  78702

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (906)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive and frequent communication, keeping customers informed at every stage of the repair process. Timeliness was a strong point, with numerous customers reporting their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and genuine care for customers were highlighted repeatedly. A few customers noted areas for improvement directly from their experiences, including inconsistent proactive updates, extended repair timelines, and occasional quality oversights such as unresolved damage or interior cleanliness concerns upon pickup.

My Experience

Two weeks to install a catalytic converter.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff handle my vehicle repairs with a five star service!! Highly recommended location

My Experience

Johnny and Vanessa were incredibly helpful. They went above and beyond to make sure I had all the information needed and communicated with me throughout the entire process. I’ve honestly never had a better experience dealing with car repair. Super grateful for the team who made this process effortless and fast

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My Experience

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Customer Service

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Customer Service

Hector was amazing!

My Experience

Very good

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Repair Quality

Service was great. Specially, Hector was really good.

Customer Service

My Experience

Todo muy bien

My Experience

Hector was the best! He fixed my car quickly and communicated throughout the whole process.

Likely to Recommend

Repair Quality

Hector helped me get the car back in perfect shape & did so very efficiently.

Customer Service

Fantastic. Everyone I worked with was great & so knowledgeable.

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Repair Quality

Fast service, helpful and polite assistance from Hector

Customer Service

My Experience

Was hoping my car would be fixed when I received it but the light and ac are still not working. Took the car back the next day and they said that they had to contact GEICO again to see if they would cover those parts. I thought the car should have been fixed with the money they received from the insurance. They also mentioned that if GEICO can’t pay for the car repairs anymore that they can’t do anything about it. I will not be paying out of pocket when the insurance gave caliber collision enough of money for the repairs needed on the Cadillac. You can’t give back a car that’s not fixed yet. My car had also been in the shop for almost a month.

My Experience

My Experience

You guys were great and speedy but someone took my wheel out of my trunk and now you guys can’t seem to find it. I had a great experience with Hector and he was great to work with but I need this resolved because I have an appointment to replace the tire on Thursday.

My Experience

Fast and excellent service

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Repair Quality

Customer Service

Took my car to caliber collision, the staff were so friendly. They communicate with me through out the time of my car was getting repaired. They fix my car perfectly good. Such exceptional service. Thank you

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Just don't like surveys. They are not a good thing

Returned Clean

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Repair Quality

Customer Service

My service advisor Robert was fantastic, but the general manager was not helpful at all when I asked about warranty work on a previous repair. She would not listen to my concerns.

Returned Clean

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Customer Service

Hector was great to work with. Very communicative

My Experience

My Experience