Caliber - Austin - Airport Blvd

4.6 (909reviews)
92%
1143 Airport Boulevard,  Austin,  TX  78702

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (909)

My Experience

Don and the rest of the crew at Caliber were super friendly, helpful, and communicative. They had my truck for about a month but I was kept updated on the progress which was great. It looks amazing and would definitely recommend this location, the whole staff was very kind.

My Experience

Don was awesome!! Protect this man at all costs

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Extremely likely

Repair Quality

I will definitely use Caliber in the future! They had speedy service, fantastic customer service and my car looks like brand new! 10/10 would definitely recommend.

Customer Service

I will definitely use Caliber in the future! They had speedy service, fantastic customer service and my car looks like brand new! 10/10 would definitely recommend.

Returned Clean

My Experience

Thorough and excellent repair , Don kept me updated and expedited getting the job done.

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Repair Quality

Don was amazing!

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Returned Clean

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Repair Quality

Took a little bit longer than expected but every other aspect of the service was great

Customer Service

My Experience

Job well done. Deliver on time, customer satisfaction. Really satisfied with result

My Experience

Caliber Collison is #1 outstanding work our cars 🚗 are always in good hands. Caliber Collison repairs are done with excellence they have never disappointed my expectation. Great Job well done 👌🏽

My Experience

This was the best experience ever! My car was finished before the expected date and my service representative, Don gave me routine updates along the way. Additionally, Don was very responsive when I had questions or concerns. I will definitely use Caliber Collision in the future and recommend to my friends.

My Experience

My SUV was repaired in a timely matter. It was ready a week earlier than the expected pick up day and time. Great customer service! Don was fantastic! He called and sent text updates while my SUV was in the shop.

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Returned Clean

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My Experience

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Repair and service was great!

Customer Service

Service from Don was great!

Returned Clean

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Repair Quality

There are areas of the vehicle that were damaged because of the collision, the estimator overlooked and said it would be difficult to convince the insurance company. It was minor but still part of the damage. The trunk is off alignment and even though I was not asking for the aftermarket rims to be replaced he said that it looked like I hit a curb. Basically calling me a liar. I was hit on the left drivers side, although he said it was a new door, it’s obviously just a replaced door skin. There are two areas where the other vehicle scuffed up the clear coat of my car but that was overlooked. Also they unplugged all the connections to my dash cam and alarm. Left them like that, not bothering to replace them from where they had unplugged them. They obviously disconnected the battery leaving the clock flashing with the incorrect time. I do give them applause for straightening the rocker panel (it could be a replacement). Although they claim it’s a brand new door one of the door moldings is not flush. They are allowing me to go back so they can try to fix it.

Customer Service

There are areas of the vehicle that were damaged because of the collision, the estimator overlooked and said it would be difficult to convince the insurance company. It was minor but still part of the damage. The trunk is off alignment and even though I was not asking for the aftermarket rims to be replaced he said that it looked like I hit a curb. Basically calling me a liar. I was hit on the drivers side, although he said it was a new door, it’s obviously just a replaced door skin. There are two areas where the other vehicle scuffed up the clear coat of my car but that was overlooked. Also they unplugged all the connections to my dash cam and alarm. Left them like that, not bothering to replace them from where they had unplugged them. They obviously disconnected the battery leaving the clock flashing with the incorrect time. I do give them applause for straightening the rocker panel (it could be a replacement). Although they claim it’s a brand new door one of the door moldings is not flush. They are allowing me to go back so they can try to fix it.

Likely to Recommend

Repair Quality

Don emig is great. He is very professional and customer caring. The guy is great at keeping a client updated and treat them with courtesy.

Customer Service

Returned Clean

My Experience

Great and friendly team! Good communication and flexibility as well

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Very fast work and great quality!

Customer Service

Friendly and helpful