Caliber - Austin - Airport Blvd
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The entire staff was friendly from when I dropped my car off to when they dropped my car off. They were kind enough to come get my car to my apartment complex to wash it and then being it back. Talk about excellent customer service! There was a few days delay due to a part not arriving as expected but that is definitely not on them. Great great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Larry was professional and prompt. The team restored the car to its original state
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team did an awesome job thank you very much y'all have a customer for life.
Likely to Recommend - 5.0/5.0 -
Thanks to Larry and the team
Repair Quality - 5.0/5.0 -
Very excellent work
Customer Service - 5.0/5.0 -
Very excellent work
My Experience - 5.0/5.0 -
Really love frequent updates that I received on the status of my vehicle
My Experience - 5.0/5.0 -
Great job, would use them again in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They were very good with repairs
Customer Service - 5.0/5.0 -
They were very good with updating and with letting me know the progress of my repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Generally a great job. And got car back very clean. Good communication along the way and very friendly. Only thing was they missed a part. Minor part but something left.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
so many delays so little communication
Repair Quality - 2.0/5.0
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dependable on work and scheduled completion. A good choice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Larry was great to work with. A different Caliber in Austin completed a repair on a previous vehicle of mine as well. Our lien holder expressed his hesitation with Caliber completing the repairs, but I assured him we've only had positive experiences. My only complaint is how the hand off of my vehicle went. The vehicle wasn't ready when I came. Larry advised it needed to be washed. This wasn't a big deal, I waited for them to finish and was given the keys. While loading my items into my car, I noticed the rear passenger floor board was soaking wet. Larry took a look at it and took the car back to be checked. He advised the rear passenger door wasn't readjusted after the repair, so it leaked when they washed the car. I'm not sure how that was missed during the QC. Even if the door wasn't removed, it should have still been checked after the cosmetic repairs were completed. While I appreciate Larry's transparency and quick response, I'm upset. I found the water not only soaked into the floor board of the back seat, but far under my passenger front seat. All the cabling that control the passager air bag sensors and power seat controls are soaked. I've tried my best to dry everything once I was back in Bastrop. I'm worried this will effect the safety features in the future.