Caliber - Austin - Airport Blvd
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
Very satisfied with the service! The repair and delivery was excellent. Unfortunately, it seems like my car was damaged while out of my possession. The side view mirror was hit and broke. I would absolutely leave a 10/10 if it weren't for the damages
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Larry was so kind and caring. He always kept me in the loop and answered any questions I had. He is a true asset to your team. My car looks like nothing ever happened and I'm so greatful to your whole team who worked on it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very accommodating and nice
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing work and customer service. Everything was a breeze with yall.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I must admit I was having second thoughts about leaving my car at Caliber. I love my dealership but things seem to be working out well so I would not hesitate to recommend Caliber to others.
Repair Quality - 4.5/5.0 -
From the exterior the repair was very good. I don't know about the quality of repair of what could not be seen.
Customer Service - 5.0/5.0 -
I was very pleased with the updates I received about the part that was needed to complete the repair to my car. Unfortunately, I did not get a report as to when the part would be in and I had to leave town assuming that my car would not be ready any time soon.
My Experience - 5.0/5.0 -
They do great work and they’re very good with Customer Service
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They're great! Great customer service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and consistently kept me inform of job status. Very satisfied with work.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Excellent communication, good work, and respectful.
Customer Service - 4.5/5.0 -
Larry kept me informed throughout the process of the work. He also asked for preference of mode of communication and text works well for me. However, when decisions or complicated issues needed to be discussed, he would set up a phone call.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I absolutely recommend Larry and his team at Caliber Collision on Airport.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The front desk staff and intake crew were all friendly, helpful, and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As I was home with COVID, the staff drove my car home and returned my rental car. Glad to know great customer service is alive and well, at least at Caliber! Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can i complain about too good of a job? Hahaha I kid. Great work!
Customer Service - 5.0/5.0 -
Unbelievable communication levels...way above amd beyond than I could ever expect from typical customer service experiences. From the front line (Jasmine) to the account manager (Larry). Great job
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Supply chain delays resulted in having to pay out of pocket for my rental car. I wish CC had been willing to help offset the extra week of car retal rather than deny the request entirely. Jasmin was great in getting me in the same day I called and lining up the rental. There were delays but they weren’t communicated with me via the app or by phone unless I initiated the call to check on status.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am missing the electronic door sensor for driver side handle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Larry and the team were professional, communicative & highly skilled in their repair of my automobile. I’d highly recommend their team to any of my friends, family or colleagues. Sincerely, Greg
Customer Service - 5.0/5.0 -
Friendly and always keeping me updated on repair status!