Caliber - Austin - Airport Blvd
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jen was AMAZING! I will say I do still need to reach back out because something is wrong with my headlight sensors I believe. My cars screen keeps going into night mode even in the middle of a sunny day. It’s nearly impossible to see the screen when it does that! Otherwise, great service. Like I said Jen was great. Very good communication.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was a really great experience. Jen was one of the kindest and most genuine staff on the Caliber Collision team. I would recommend my network to have Jen support them through their car care.
My Experience - 5.0/5.0 -
Thank you for the extra help in coordinating a rental. And Don is the best!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck looks fantastic and the customer service was phenomenal :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Don is the BEST! So kind so friendly so knowledgeable
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Don't was very good at communicating with me.
Customer Service - 5.0/5.0 -
Don't was a great communicator.
Returned Clean
My Experience - 0.0/5.0 -
They did a good job repairing and repainting my car. The paint looks clean and well done. However, when I picked it up, the blind spot sensor/rear sensor is showing an error on the dashboard. It was working before, so it was likely disconnected during the repair and not properly reconnected. Other than that good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision did a great job replacing the damaged front bumper of my Toyota Sienna. I thought the turnaround time was extremely fast, and the quality was great! I would use them again in the future for any vehicle damage repair work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was a very nice repair have a great day
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was concerned about the time it took to repair the car however the repair advisor was easy to work with and courteous.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Took way too long to get car back
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
no doubt
Repair Quality - 5.0/5.0 -
I had my service taken care of by a Mr Erick,he did an amazing job and I am very satisfied
Customer Service - 5.0/5.0 -
The entire staff was very courteous and attentive to my needs an answer at all questions
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Don was very helpful and communicated with me the entire time. The process took a bit more than anticipated but my car turned out great and I am very happy with the team.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer experience was great. The team was empathetic with the fact that my rental was out of pocket. They worked on the repairs immediately and finished services quickly. I appreciate their consideration with my situation and the ability to execute swiftly and with great care and expertise. Thank you for your help.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very good work. Took a little longer than expected but very happy.
Customer Service - 4.5/5.0 -
A little more communication about when the car would be ready would have been nice, but overall very satisfied .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall, I was generally satisfied with the service I received both in person and over the phone. My service advisor, Donald, went above and beyond.