Caliber - Austin - Wells Branch
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
First class customer service, especially appreciated the prompt and consistent notifications from Hilario Martinez, service advisor who assisted with seamless transaction with insurance company, as well as arranging with rental car service conveniently located next to repair shop…repairs were pristinely completed sooner than expected and entire experience from start to finish was perfect!…5 STARS!!!!!⭐️⭐️⭐️⭐️⭐️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Flawless service. Hilario M provided excellent service and timely updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
The staff at this location were helpful, professional, friendly. Special thanks to McKinly for his attention to detail and availability for questions.
My Experience - 5.0/5.0 -
He was amazing! So grateful for y’all and your work
My Experience - 5.0/5.0 -
We loved the results of our repairs was worth choosing caliber collision . Dale the service advisor was communicative and very friendly since when we first meet . I’ll be happy to recommend to friends and family and I’ll be back in the future for sure . Thank you !!
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
It took 3 tries to get the paint job properly done
Customer Service - 0.5/5.0 -
Dale was awesome at helping us out throughout the process and helping with the redoing of the paint
My Experience - 5.0/5.0 -
Great communication from all. We always felt like we were informed and had no worries.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The people at Caliber Collision were friendly, helpful, communicative, and professional. I’m very happy with the work they did, and I would definitely go to them again if the need arises.
My Experience - 5.0/5.0 -
Hilario was amazing and not only did a fantastic job, but went above and beyond as well I believe! Excellent service I’ll be recommending to others about!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job by all parties, Hilario did a fantastic job repairing my car to new.
Customer Service - 5.0/5.0 -
Perfect customer service
Returned Clean
My Experience - 5.0/5.0 -
Dave provided excellent customer service and an enjoyable experience. Thank you for the timely and impressive fix to my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Working with Hilario was great. He explained everything when I dropped off my car. He kept me informed daily regarding my vehicle status and made this whole process super easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hilario was the best to work with. Smooth, easy process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is my second time using Caliber, great experiences both times.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My vehicle looks good as new and the turn around time was quick.