Caliber - Austin - Wells Branch

4.9 (2,481reviews)
98%
1916 Cheddar Loop,  Austin,  TX  78728

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,481)

My Experience

I had a great experience with Caliber Collision. From start to finish, the staff was professional, friendly, and very communicative. They kept me updated throughout the repair process and answered all my questions clearly. The quality of the work was excellent—my vehicle looks as good as new. The turnaround time was reasonable, and they made the entire process stress-free. I highly recommend Caliber Collision for anyone needing reliable and high-quality auto body repairs.

Likely to Recommend

Repair Quality

I had a great experience with Caliber Collision from start to finish. The staff was professional, friendly, and easy to work with throughout the entire repair process. They kept me informed with regular updates and answered all my questions clearly. The repair work was done with great attention to detail, and my vehicle looks as good as new. The timeline was reasonable, and everything was explained upfront, which I really appreciated. Overall, I’m very satisfied with the quality of the work and the customer service. I would definitely recommend Caliber Collision to anyone needing collision repairs.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My truck looks brand new and I received clear communication on the whole process the entire time.

Customer Service

My Experience

Dale, was very helpful and knowledgeable. He gave great communication while my vehicle was being repaired.

Likely to Recommend

They did good work and were very friendly and helpful

Repair Quality

Customer Service

Dale did a great job. And communicated very frequently

My Experience

You’re doing a great job

Likely to Recommend

Good

Repair Quality

Good work

Customer Service

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Repair Quality

Dale fachman was really great at keeping me updated about my car throughout the whole process

Customer Service

My Experience

Hilario and the team at Wells Branch really delivered top notch service. From the moment you step in their office, you feel seen and heard. We appreciate it very much. Keep up the great work.

Likely to Recommend

I, personally, wouldn't go anywhere else and have not gone anywhere else! This is the fourth time Calliber Collision has fixed my vehicle, not including my windshield repair by CC.

Repair Quality

I am very pleased with the results!

Customer Service

The personnel were always courteous, kind, and professional!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was completely satisfied with my recent repair experience at Caliber Collision. The team was professional, efficient, and kept me informed throughout the entire process. The work was completed quickly and to a high standard, and my vehicle looks great. Please pass along my appreciation to the team for a job well done—I will definitely use Caliber Collision again and recommend them to others.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Mckenly was great!! He communicated with me and made sure to give me updates on my car. Dropped my car off Monday 12/8 and got it back Thursday 12/11. Overall awesome service I’m very pleased!!

Likely to Recommend

Repair Quality

Customer Service

Mckenly was great! Communicated with me through the whole process I was never left in the dark.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Dale was great to work with. Very informative and kept me up to date throughout the process. Very impressed with the overall product

Customer Service

Returned Clean

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Repair Quality

Excellent care and work.

Customer Service

Returned Clean

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Repair Quality

Hilario was amazing and great results on vehicle

Customer Service

Front desk and Hilario were amazing

Returned Clean

My Experience

The condition of car is good

Likely to Recommend

I recommend this shop is good

Repair Quality

Customer Service

I am totally satisfied fix my car

My Experience

Thank you

Likely to Recommend

Repair Quality

Thanks dale

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very satisfied with our experience with Caliber Collision. Thank you!

My Experience