Caliber - Baker Ranch

4.8 (1,750reviews)
96%
26100 Dimension Dr,  Lake Forest,  CA  92630

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,750)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many noting their vehicles look brand new after repairs. The team receives high marks for professional communication, with staff providing regular updates throughout the repair process via calls, texts, and emails. Timeliness is a standout strength, as numerous customers report receiving their vehicles days or even weeks earlier than promised. The quality of workmanship is repeatedly described as excellent, with perfect color matching and attention to detail. Customers appreciate the thorough cleaning and detailing service provided. While most experiences are overwhelmingly positive, a few customers noted minor communication gaps or delays due to parts availability, though these were generally handled professionally.
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"Honestly I would prefer to give the Caliber Collision Team a 15 out of 10 regarding the quality of the repair! They outperformed beyond my expectations in every ..." Read more
"... Collision and both experiences have been outstanding. Their team does excellent work, communicates well throughout the process, and always gets the repairs done much faster than ..." Read more
"Completed repairs looked like original coming off the assembly line"
"Would. Rate the service from start to finish a 10. Excellent work and great customer service"
"Excellent workmanship"
"I was told July 9. Picked it up June 26. Very happy about that"
"... work, communicates well throughout the process, and always gets the repairs done much faster than expected. The quality of the repairs is top-notch and my cars ..." Read more
"Done weeks early. I was supposed to get it after christmas and got it in the beginning of december."
"It was ready a week earlier!"
"Way before"
"I appreciate your excellent communications and responsiveness. I would come back to your company in the future ..." Read more
"Email text and phone calls provided status but were not annoying"
"Poor communication"

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Overall all experience and ease was super! Frank was very kind and helpful and so was the lady who helped me with the paperwork!

Returned Clean

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Returned Clean

My Experience

William Marin is a very good rep and was really good to work with. So please note this. Thank you. Rich

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S.P.C.

Repair Quality

The kind of service I have come to expect from Caliber! Will was great in a difficult situation, understood what was going on, asked clarifying questions and had the car ready on the promised date, which is no small feat.

Customer Service

see previous comments

Returned Clean

My Experience

Daniel was very communicative and friendly.

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clean and fast

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Very professional and easy. Great communication through the entire process.

Returned Clean

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My Experience

Extremely pleased with the professionalism, candor, quality of repair work and regular updates I received during the repair process. Daniel was clear in his explanations and kept me updated on the status of my vehicle. I received it earlier than expected and my car looks as it did prior to the accident. I can’t recommend Caliber Collision highly enough!🙂

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Could not be happier with Caliber Collision.

Repair Quality

Professional, thorough, candid with expert repair. What more could one ask for?

Customer Service

Same comments apply. Professional, candid and prompt.

My Experience

Frank was very professional and a pleasure to work with. We were are to get back on the road faster than we thought. thanks again!

My Experience

Daniel was amazing and super helpful. My car looks beautiful and the turnaround was super fast.

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My Experience

My experience with Frank at the Lake Forest repair facility was outstanding. He made a point of texting me regular updates & the job was finished a week early! The car looks like it is brand new, not a scratch or blemish anywhere. If you are in South Orange County , don't waste your time shopping around, call Frank for an appointment. I couldn't be more satisfied with the high level of communication & the pride of workmanship at Caliber. Thanks, Frank!

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