Caliber - Baker Ranch

4.8 (1,752reviews)
96%
26100 Dimension Dr,  Lake Forest,  CA  92630

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,752)

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience with Frank at the Lake Forest repair facility was outstanding. He made a point of texting me regular updates & the job was finished a week early! The car looks like it is brand new, not a scratch or blemish anywhere. If you are in South Orange County , don't waste your time shopping around, call Frank for an appointment. I couldn't be more satisfied with the high level of communication & the pride of workmanship at Caliber. Thanks, Frank!

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Repair Quality

Customer Service

EPIC service by Daniel P. I was thoroughly informed the whole time my car was there. Great customer service. I will always use Caliber Collision in Lake Forest from here on out.

My Experience

Caliber Collision has true professionals and good people working for them, Daniel Prendergast went above and beyond and not only that he was a great person and extremely kind-hearted individual who was professional and got the job done right the first time... I am extremely excited for the way that my vehicle turned out and I am so thankful for Mr Prendergast for always following up with me and being professional.

Likely to Recommend

Due to their continued professionalism at Caliber Collision and because of good people like Daniel who took care of me I would definitely refer friend and family... I'm very satisfied with the results and I am extremely thankful for good people and good service

Repair Quality

Daniel was an absolute amazing person who took care of me respectfully and professionally... I am extremely satisfied with the results of the repair and very thankful for good people like Daniel who actually care about people and are there for them through the struggle... I am very satisfied with the repairs and especially because they went above and beyond to make it just like you... Special thanks to the technicians and their quality work

Customer Service

Daniel was an amazing individual to work with and was there for me as a person and made sure that everything was done correctly.. very satisfied with Daniel's continued professionalism at Caliber Collision and very thankful for their skilled technicians

Likely to Recommend

Repair Quality

My bumper looks great, it makes my car look new again. I just have one question. On the corners there is a piece attached to the bottom of the bumper that has small opening. Is that to be expected? I will send a photo.

Customer Service

Front office was outstanding. Wil Marin was very attentive and knowledgeable of the whole process and kept me on top of the progress of my repair. They were very helpful and wonderful representatives of Caliber collision.

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Customer Service

Will did a great job communicating status updates

Returned Clean

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Likely to Recommend

I’m very happy with the work done by caliber collision and I would absolutely recommend to others!

Repair Quality

Daniel was an absolute delight to work with. He helped speed the process up by so much and was so patient with helping me. Caliber collision itself is a great company and I would highly recommend going to them with any concerns. 10/10!!!

Customer Service

Like I said, Daniel was absolutely amazing and the staff was so nice and supportive.

My Experience

William was extremely helpful and communicated every step of the way. The truck looks great. Very satisfied with the job Caliber Collision did.

My Experience

My Experience

Daniel was communicative, courteous and overall a great contact.

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Customer Service

Daniel is great at his job!

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Repair Quality

overall, good and quick service. Everything looks good so far.

Customer Service

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Repair Quality

The technician was very helpful, professional, and respectful.

Customer Service

Yes he was really good

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Returned Clean

My Experience

The car looks great. Will was super communicative and kept me up to date on every thing. He was awesome to work with. During the initial intake Daniel P and the front desk young lady also made the process very easy. Thanks to the team!

Likely to Recommend

Repair Quality

Everything looks great.

Customer Service

Everyone was very helpful, professional and friendly

My Experience

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Returned Clean

My Experience

Amazing customer service (Daniel) and the repair with paint job are very amazing and splendid!! Looks like a new car!

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Customer Service

My Experience

William was helpful and kept me informed. Was unhappy that it took 3 months to do the repairs. Due to the unavailability of a part needed to fix the van. With all the vehicles made, thought getting parts would have been a lot quicker. It was a work van. And 3 months of not being able to use it was a big inconvenience.

Likely to Recommend

I have used them before for our other work van. They do good work. And insurance works with them too.

Repair Quality

Good work!

Customer Service

William good with communicating.

Returned Clean

My Experience

Great job on the work and timeliness! Daniel was also great!

Likely to Recommend

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Customer Service