Caliber - Baldwinsville

4.7 (715reviews)
95%
3593 State Route 31,  Baldwinsville,  NY  13027

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (715)

My Experience

The color match on the replacement door & fender is perfect as is the fit! No paint runs, no uneven gaps between door & car, the door opens & closes perfectly!

My Experience

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Repair Quality

Customer Service

Excellent!

My Experience

My car looks awesome, you guys did a great job

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Repair Quality

It was a really good experience they did excellent work

Customer Service

It was a really good experience they did excellent work

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Repair Quality

Customer Service

Returned Clean

My Experience

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My Experience

Very professional. Will highly recommend to others for body work..

My Experience

I was very pleased with the work they did on my vehicle. I would definitely recommend them .

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Repair Quality

Customer Service

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Repair Quality

Great work, kept me in the loop at all times.

Customer Service

Again, great work.

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Repair Quality

I had a great experience with Caliber Collision! Their communication throughout the entire process was excellent—they kept me informed, answered my questions, and made sure I knew what was going on every step of the way. They were also very efficient and got everything done in a timely manner without making the process feel stressful. I really appreciated how professional, helpful, and organized everyone was. I would definitely recommend Caliber Collision to anyone needing repairs!

Customer Service

Everyone I spoke with- on the phone and in store were super friendly!

Returned Clean

Likely to Recommend

Repair Quality

Every employee we dealt with was professional, courteous and competent. Each one was able to answer questions thoroughly and had an air of “The customer comes first.” I have not had a need for work at a body shop in many years….the folks at Caliber have given me confidence that a good repair can be made in a timely fashion and at a reasonable price. Drew and Chris were particularly attentive and the receptionist/clerk had all the paperwork completed with a smile. Thank you!

Customer Service

All personnel, as stated previously were outstanding.

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Repair Quality

The job was finished on time and the car was returned clean.

Customer Service

Returned Clean

My Experience

Timely repair and kept me up to date as to its progress. Great people to work with.

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Returned Clean

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Returned Clean

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Returned Clean

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Loved working with this shop!

Repair Quality

I greatly appreciated the text updates and the care that was taken to explain the process to me. I also was thankful for the seamless coordination with the car rental company as this was an insurance repair.

Customer Service

Everyone was extremely warm and welcoming. I even stopped back because I left my sunglasses in the car after I dropped it off. They immediately went to get them for me.

My Experience

I was extremely pleased with all of my interactions with Caliber Collision They kept me informed of all progress on my repairs I found each person I spoke to very polite and helpful. Thank you so much

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To friends and family

Repair Quality

A great company. Very Professional. I would highly recommend this company to others.

Customer Service

My actual appointment time was mixed up but they were quick to get it fixed. Very polite and professional

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Returned Clean

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Returned Clean