Caliber - Bear

4.9 (7,013reviews)
98%
731 Rue Madora,  Bear,  DE  19701

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (7,013)

My Experience

Once again, a great job by the team!

Likely to Recommend

Repair Quality

Once again, great work by the team!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Recieved with respect and all work was done in a timely fashion without any hiccups.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate you guys very much. You went well above and beyond my expectations. Excellent work. Its the same... but it looks totally different lol. I will definitely recommend you guys if anyone asks where to get some work done. We can discuss my service fee deductible then. Lol. Nah. Thanks again.

My Experience

Caliber’s intake process is smooth and simple. Also they kept me informed throughout the process of the status. Repair job appears to be well done and will see long term if it holds up. It is assuring to know they offer lifetime warranty on their job.

Likely to Recommend

Repair Quality

Easy and quick check in and out. Keep constant updates on the progress. Also fix it before initially communication

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Caliber is amazing. Staff is so nice and friendly. They kept me updated with everything. I couldnt not be happier with my service. Your team in bear are amazing.

Likely to Recommend

Would recommend them in a heartbeat

Repair Quality

Caliber is always so professional and friendly. They keep you informed you can call and ask a question and they answer you right away but no problem. They work is absolutely phenomenal. My car looks gorgeous. They really did an outstanding job. I would highly recommend caliber for all of my friends and family.

Customer Service

Caliber’s customer service is outstanding

Returned Clean

My Experience

You guys do an awesome job. It all starts at the front desk all the way through the repair process. Communication is fantastic. The repairs look perfect. The vehicles came back looking great.Totally impressed that they cleaned the inside and outside of the vehicle. I definitely will be recommending your shop to others. Thank you so much.

My Experience

Excellent repairs, seamless integration with Enterprise rentals!

Likely to Recommend

Repair Quality

Great Experience

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

My Experience

Text messages were a little confusing. Once I figured out the automatic ones were not accurate, I ignored them and only paid attention to the personalized ones.

My Experience

Outstanding communication and work done

Likely to Recommend

Didn't have any issues

Repair Quality

No issues

Customer Service

Returned Clean

My Experience

I wish I could give you more than a 5 star rating. When I saw my car I was more than happy. My car looked almost brand new. I also appreciate the fact that you fixed my car in such a short time. I loved the constant updates. I thank you so very much. I hope I never have to use you again but if needed know where to go and I will highly recommend you to everyone I know.

Likely to Recommend

I don't usually score in this level but their work is exceptional. I would absolutely recommend them.

Repair Quality

They fid an excellent job on my car. It almost looked brand new.

Customer Service

I was so happy with the way they would text me to let me know what was going on and how soon they would be done.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service