Caliber - Bellevue

4.7 (4,424reviews)
93%
13419 NE 20th St,  Bellevue,  WA  98005

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,424)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good people and very reliable

Likely to Recommend

Repair Quality

Customer Service

My Experience

Bruce is very knowledgeable and easy to work with . He took the time to describe the process and is very reassuring. The lady at the front desk is also very pleasant and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From the first moment I stepped inside the office, the receptionist met me with a welcoming smile and clear information. Bruce was the associate that helped me and looked at my car, kept me updated, and reviewed the car with me upon its completed repair. I definitely had a positive experience in all ways and would recommend this facility to others!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team is awesome, keeping us informed throughout the process, clarifying everything and setting up expectations, and delivering earlier than anticipated, and being super friendly all the time. Awesome work

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They're friendly, knowledgable, and my repair was done faster then what was EST.

Customer Service

Returned Clean

My Experience

Very good communication, thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

My go to location

Repair Quality

Very satisfied. They went above & beyond

Customer Service

Bruce & his team did an excellent job

Likely to Recommend

Repair Quality

Cherista was wonderful. She made the repair process seamless and worry-free. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

rapid repair and return accurate like it never happened

Likely to Recommend

Not tjat i dont like the shop just not where i would recommend

Repair Quality

I recently got my vehicle repaired and I think it was done well. Im not 100% sure. I wish i was given photos and more information on what was going on. Other than that it was good.

Customer Service

Wish more communication

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Smooth intake and pick up process. Proactive communication on the status of my car every few days. Appreciated the coordination with the rental car company as it made the whole drop off and pick up experience easy. Bruce was honest, professional and very responsive. The front desk staff was friendly and helpful. I highly recommend this location!

Likely to Recommend

Repair Quality

It's tbd

Customer Service

My Experience

Great service. Outstanding communication from the shop.

Likely to Recommend

Professional, reliable service

Repair Quality

Customer Service

Great communication. Service over and above expectations.

My Experience

Car looks great! The car was done quicker than expected!

Likely to Recommend

Repair Quality

Great work, my car is all fixed and it looks awesome. They got it done faster than I was expecting which is a huge plus!

Customer Service

Returned Clean

My Experience

Amazing job! My car looks beautiful, the repair is impeccable. The interior was cleaned and I’m so appreciative! They also worked around my schedule and made it so convenient. Thank you!

My Experience

My Experience

Timely service, properly notified about the progress and best pickup and drop off for rental car

Likely to Recommend

Repair Quality

Customer Service

Returned Clean