Caliber - Bellevue

4.7 (4,425reviews)
93%
13419 NE 20th St,  Bellevue,  WA  98005

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,425)

My Experience

Great customer service and a job well done. Drop off and pick up were easy and stress free. I had no idea the inside of the car would get a detail. With a three year old I know that can be a tall task in itself! I will definitely recommend Caliber to others!

My Experience

Likely to Recommend

Repair Quality

There was a minor detail that required a follow-up, but the team handled it professionally until the end. I hope for continued attention to detail in the future.

Customer Service

Returned Clean

My Experience

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Customer Service

My Experience

Dave was excellent at every point throughout the process. Please recognize him for his great efforts. He certainly will be my contact in the future. He made this process very easy and always kept me in the loop. Many thanks to Dave!!!!

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Repair Quality

Customer Service

Dave is amazing!!

My Experience

Every staff was friendly at Caliber and made the experience as smooth as possible. Thank you.

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Repair Quality

Customer Service

Caliber is professional, efficient, accommodating and friendly.

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

Work done sooner than estimated Apprised me of progress regularly Price reasonable Excellent quality -- like the accident never happened!

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Repair Quality

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Returned Clean

My Experience

Updates and speed of responses to my questions was excellent.

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Returned Clean

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My Experience

Very good service. All went smoothly.

My Experience

Although my insurance was difficult with Lemonade collision made my experience worthwhile

My Experience

Caliber was able to get my vehicle repaired ahead of their original projected finish date. This helped me get back on the road sooner which was much appreciated!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would highly recommend Caliber Collision to family/friends. They were very responsive, kept us informed and my car was ready sooner than expected. We unfortunately had to have car repaired twice in a matter of months, and each time was a pleasant experience. Everyone there was super friendly and Bruce (our tech) was on top of it each step of the way.

My Experience

I couldn’t be happier with the service I received at Caliber Collision for the repair of my vehicle. From start to finish it was a great experience. I feel everyone went above and beyond in taking care of all the details and then some. I appreciated Dave’s explanation of their process and his great communication in keeping me informed of the progress. The staff was welcoming and very helpful in reaching out to the rental company for pickup and drop off. The repair work was top notch! And the unexpected surprise was a clean car inside and out. Great customer service can be hard to find but not here - they all provided the best service and experience. Thank you all so much!!

Likely to Recommend

Best ever experience!

Repair Quality

Perfection!

Customer Service

Everyone was great!

Returned Clean

My Experience

The personnel at Caliber were personable, accommodating and the body work on my car was very well done.

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Yes. My daughter in Jacksonville, Florida needs car repairs.

Repair Quality

Good morning, Cailiber Collision Team! We are happy to choose your service over other shops. Your company made feel to trust you!

Customer Service