Caliber - Bellevue

4.7 (4,426reviews)
93%
13419 NE 20th St,  Bellevue,  WA  98005

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,426)

My Experience

Great customer service and experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Svs./Adv. Mr.David Aragon is very kind and cooperative with customer throughout the repair process. Now I understand Caliver has best review in this area. Keep going!

Likely to Recommend

I would be happy to recommend "CALIBER'.

Repair Quality

Good job!

Customer Service

Svc./Adv. Mr. David is very friendly and cooperative with providing update information throughout the repair process'

Returned Clean

My Experience

Extremely thankful to you guys is an understatement!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great people, thorough discussion. Workmanship looks great, but I just picked up, so I'll need a little to fully assess.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The process from start to finish was well defined. I like that you worked with my insurance to keep everyone updated and most importantly took care of my vehicle's need and restored it

Likely to Recommend

Repair Quality

service was good and they worked with insurance

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great work

Returned Clean

My Experience

Dave was great and kept me updated on the repairs regularly. In fact, everyone was professional and helpful. The truck looks great too.

Likely to Recommend

Repair Quality

Customer Service

Dave, my service advisor, was terrific to work with. He kept me updated and worked well with the insurance company.

Returned Clean

Likely to Recommend

I would definitely recommend

Repair Quality

The car looks like brand new, good job.

Customer Service

The finish of the car repair did not meet the expected day.

Returned Clean

My Experience

Good

Likely to Recommend

Repair Quality

Good

Customer Service

Returned Clean

My Experience

I’m really happy with everything ! Front desk amazing people and they explain everything to me. 100% recommend

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was kept waiting when I first checked in but beyond that, the service was fabulous. Communication was top notch, the repair was done quickly and my car was delivered spotless, inside and out. I actually think it might look better than it did when I dropped it off!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Poor customer experience and workmanship. Communication was misleading or nonexistent. I was told multiple times that the car was ready to pickup when it wasn’t which wasted a lot of my time. Color painted was way off and then they tried to convince me it was close enough and they even told me car was done when bumper wasn’t even properly attached. (Which I had to catch).

Likely to Recommend

This is unfortunate as the repair I had done a year ago at the same location was rated a 10 at the time

Repair Quality

sunroof makes several loud noises when opening.

Customer Service

Repairs were not tested prior to delivering the car

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Process went smooth and was updated regularly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean