Caliber - Bellevue

4.7 (4,434reviews)
93%
13419 NE 20th St,  Bellevue,  WA  98005

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,434)

My Experience

I’m really happy with everything ! Front desk amazing people and they explain everything to me. 100% recommend

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Repair Quality

Customer Service

Returned Clean

My Experience

I was kept waiting when I first checked in but beyond that, the service was fabulous. Communication was top notch, the repair was done quickly and my car was delivered spotless, inside and out. I actually think it might look better than it did when I dropped it off!

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My Experience

Poor customer experience and workmanship. Communication was misleading or nonexistent. I was told multiple times that the car was ready to pickup when it wasn’t which wasted a lot of my time. Color painted was way off and then they tried to convince me it was close enough and they even told me car was done when bumper wasn’t even properly attached. (Which I had to catch).

Likely to Recommend

This is unfortunate as the repair I had done a year ago at the same location was rated a 10 at the time

Repair Quality

sunroof makes several loud noises when opening.

Customer Service

Repairs were not tested prior to delivering the car

My Experience

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Returned Clean

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Repair Quality

Process went smooth and was updated regularly.

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Returned Clean

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Returned Clean

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Repair work is excellent but the delay and notification was poor and annoying

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Returned Clean

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The repair was really well done. It was also done quickly

Customer Service

The staff were helpful and thorough.

Returned Clean

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My Experience

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Eliana was fantastic!

Returned Clean

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Repair Quality

Very good

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Returned Clean

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Returned Clean

My Experience

Bruce had great communication, and he was super nice too. I’d recommend you guys to anybody.

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My Experience

First time ever having a repair done on a car and I can’t say enough about Caliber Collision of Bellevue. Communication from the beginning to the end was great and they stayed late to deliver my truck on the day promised. Thank you for a great experience

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Returned Clean

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