Caliber - Bellevue

4.7 (4,443reviews)
93%
13419 NE 20th St,  Bellevue,  WA  98005

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,443)

Likely to Recommend

Repair Quality

Caliber did a great job! My car looked brand new after the bumper repair. The team went above and beyond. Would use again without hesitation!

Customer Service

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My Experience

Service was excellent and updates were frequent and informational. Repairs look great, car was cleaned on delivery and the staff was professional and courteous. Highly recommended.

Likely to Recommend

Its a great shop. Will use again for sure.

Repair Quality

Quality so far has been great!

Customer Service

Excellent customer service.

Returned Clean

My Experience

Wow! Couldn’t believe how well the rims looked when they were repaired. Impressive. Bruce was great and very informative of all work during and post repair.

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Repair Quality

Everyone was very helpful and very good work to fix my car.

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Returned Clean

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My Experience

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My Experience

I appreciate Bruce's expertise and excellent customer service.

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My Experience

Thank you Dave taking such great care of my car! Your attention to detail, clear communication, and commitment to doing the job right made the entire experience stress‑free. I truly appreciate the professionalism and effort you put into the repair. Thank you for going above and beyond — it means a lot.

My Experience

Appreciated the way you kept informed as to the progress of the repair work on my car.

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Best service

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Best

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My Experience

Service was good and repairs were prompt

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Repair Quality

service was friendly and prompt

Customer Service

it was great

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My Experience

Likely to Recommend

Communication would need improvement.

Repair Quality

Customer Service

Would only mention that there were 2 instances where I was told I would receive call backs for updates and I did not receive them. One call was from the person working on my car and told me that they would call me later the same day to let me know if my car would be ready the next day and I didn't get a call back. The following day, I called back and asked if my car was ready and who ever picked up the phone told me they would check and call me back a little later and I didn't get a call back. I ended up showing up to the facility and my car was ready so I'm wondering when I would have actually been told that my car was ready had I not shown up to check for myself. To add, I traveled from Seattle to Bellevue on bus and light rail so this was a big time consumer and I got lucky my car was ready.

Returned Clean

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Repair Quality

Good communication about the status of my vehicle

Customer Service

Good service

Returned Clean

My Experience

Excellent experience. Great communication, quality job and super fast!

Likely to Recommend

Repair Quality

Excellent communication. Quality work and super fast!

Customer Service

Returned Clean