Caliber - Bellevue
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Looks new !
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I brought my car in for repairs during an extremely difficult time for Caliber Collision and many other companies in our country as we battle Covid 19. Bruce Holman with Bellevue Caliber Collision was professional every step of the way keeping me informed and up to date in spite of the hard times going on in his own office. But most importantly, he was compassionate and human about everything that was going on and that is so much more important to me than my car getting fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There are white streaks at the spot where the repair was done. Initially I thought it was the residue from buffing, but it is not. It is under the clear coat. It should be something that should have been caught during the quality control process. Really disappointing experience.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Lack quality control before the vehicle us delivered to the customer
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
there seemed to be confusion about a holding charge for the rental vehicle I felt I had not been informed off but I think that was on the insurance companies end. i am not sure but I wasted both of our times driving out to not have a usable card as mine had been stolen so I had to rebook for the next week. That took almost 2 hours of my time~
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I have used Caliber twice before and ALWAYS have received good service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Good experience
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was very professional and the work was well done.
Customer Service - 5.0/5.0 -
Excellent communications. No surprises.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very kind, professional and communicative. If we ever have issues, they will be our new go to shop.
Customer Service - 5.0/5.0 -
Same as before
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
I had asked for the original XPel be put on the rear bumper but the staff made comments to infer that the product they used was better. That I was very disappointed with in the customer service.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Ok, front desk people were not friendly or informative. Email s were good to keep track of car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked good
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome place. Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and work. Despite Covid 19 shelter in place guidance, they delivered my car on time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was pleased with the quality of worked performed by Caliber Collision as well as the good customer service I received.
Customer Service - 5.0/5.0 -
The company kept me apprised of the status of repair for my vehicle, and took the initiative to tell me about sanitary precautions they made in the office during this time of Covid-19 concerns.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Repair was done great, the scratches were taken out and you can’t tell the car was hit, however, there are a ton of swirl marks all over the area where the car was hit and the surrounding panels. The rear right bumper was hit, but the trunk, rear driver side door, and trunk are covered in swirls that are not consistent with natural wear over the rest of the car.
Customer Service - 5.0/5.0 -
The communication and estimation of time that we’re given to me were great. Signing me up for the text message alerts and the amount of texts I received keeping me up to date were great. As well as the pick up and drop off process. It was all seamless.