Caliber - Bellevue
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
They did not clear 1 dash board alarm that happened at time of collision, said it was a coincidence that that alarm came on at same time. After I had brought suv back for the third time.
Customer Service - 4.5/5.0 -
Bruce was very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was great! I so appreciate the work that was done due to the accident I was in. Not only, my car was disgusting (garbage everywhere, things from my 5 year old, etc) but Caliber Collision completely cleaned out the inside of my car. I’m so appreciative of the work that’s been done inside and out! Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated that you guys were able to extend my rental without me having to pay additional costs as the car was in the shop for about a month+. Great customer service and a very understanding staff! Thank you SO much!
My Experience - 5.0/5.0 -
Thanks for taking care of all the details. Will recommend to friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very convenient, good work and communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber made the end-to-end work straight-forward, I was able to get a clear quote easily, book the work when it was convenient to me, and the work was completed in a timely manner. The quality of the work was excellent.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Hello; Car looks great but just a few comments on clean up and the driver seat. The driver seat was a bit wobbly when I had to move it forward to fit my body. Were the mechanics rough with the drivers seat when trying to repair my car? Also the parking brake felt like it was jacked way too hard when whoever set it last. Also all my trash on the front passenger side floor(mostly receipts) were thrown loose into my trunk. I would have appreciated if they put trash into a bag first before throwing it into my trunk. The estimate man was nice enough to help me put my trash into a bag when I picked up my car yesterday. I will keep an eye on my driver seat to make sure it was not damaged in any way. I will reach out to yu if I feel it was broken by your repair mechnic. Thanks,Bridget 2-27-20
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
The communication was very poor. My car was originally scheduled to be completed on 2/18 and it was 3/7 when I finally picked it up. Apparently, Caliber had a difficult time getting the parts they needed but it wasn't communicated. I had to call over and over again to get updates and push them to get it done
Customer Service - 1.5/5.0 -
Read prior comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and as an added unexpected bonus the cleaned it inside and out.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job they did was spectacular. They fit me in despite being virtually completely booked, did a fantastic job on the vehicle and quicker than expected.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
While The repair was completed before the expected time, the quality of the work is not satisfactory. My car lift gate was replaced, but it’s still out of frame. It’s extremely visible to the eye. Additionally: The lift gate is not fully painted. The back right window was not repaired, I showed it to the technician when I left the car.
Likely to Recommend - 0.5/5.0 -
you sent me an email every day pushing back the delivery date. this made trying to plan for getting my car back impossible - going through my emails now, i literally received an email on 2/18 saying the date changed from 2/24 to 2/25. On 2/20 I got an email saying it was on track for 2/25. On 2/24 I got an email saying instead of 2/25 it would be 2/27. On 2/27 I got an email saying it would be 2/28 instead of 2/27. On 2/28 I got an email saying it would be 2/29 instead of 2/28. On 2/29 I got an email saying it would be 3/2 instead of 2/29. At the same time of all of these, I got 2 emails from my adjuster, with obscure comments like "it's in the finishing department", whatever that means. This, combined with the poor condition the car was returned in (see other answer), I certainly would not recommend Caliber.
Repair Quality - 1.0/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was not ready on time received many many emails and change the dates. My car’s problem was back side but they open front side as well it was a gap on the front bumper Still both side of front bumper is different.