Caliber - Bellevue
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
Communication would need improvement.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Would only mention that there were 2 instances where I was told I would receive call backs for updates and I did not receive them. One call was from the person working on my car and told me that they would call me later the same day to let me know if my car would be ready the next day and I didn't get a call back. The following day, I called back and asked if my car was ready and who ever picked up the phone told me they would check and call me back a little later and I didn't get a call back. I ended up showing up to the facility and my car was ready so I'm wondering when I would have actually been told that my car was ready had I not shown up to check for myself. To add, I traveled from Seattle to Bellevue on bus and light rail so this was a big time consumer and I got lucky my car was ready.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication about the status of my vehicle
Customer Service - 5.0/5.0 -
Good service
Returned Clean
My Experience - 5.0/5.0 -
Excellent experience. Great communication, quality job and super fast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication. Quality work and super fast!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Yes I already told my friend to go to caliber.
Repair Quality - 5.0/5.0 -
Very easy and quick responses from them
Customer Service - 5.0/5.0 -
Very good.
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and customer service. Finished repairs wells ahead of time and let me know immediately. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast repair, good communication, car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0 -
Good communication!
Returned Clean
My Experience - 5.0/5.0 -
I worked with Jorge from the Bellevue WA location and he was great! Overall experience was outstanding and fast.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bruce provided unbelievable customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bruce was amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jorge kept me well. informed of the progress.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
I had 2 experiences with people in a call center (I think) and one was very friendly. The employees at the location were definitely friendly.
Returned Clean
My Experience - 5.0/5.0 -
They even detailed the inside of my car. Totally unexpected and appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very Happy with my car And thank you 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied and all people There so wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car is beautiful thank you for saving it from the curb! 😭😭
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every time I have had the unfortunate fortunate need to have a car body repaired I chose CALIBER. They offer white glove service and if you have e rental car insurance, the smooth exchange with Enterprise is convenient and easy. I am always pleased with the CALIBER team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job. Looks great.