Caliber - Bellevue
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
It was delivered clean and early but i've had better service from other companies surrounding my concerns.
Repair Quality - 2.0/5.0 -
Asked to be notified what kind of parts were being used
Customer Service - 2.0/5.0 -
Asked to be notified about what kind of parts were being used before they were put on the car and where they came from along with how much it was going to cost me out of pocket. but i got no notifications or communication about how they were repairing my car.
Returned Clean
My Experience - 5.0/5.0 -
the feedback system worked well, the car came back looking like new, inside and out. excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bruce in the Bellevue location is extraordinary. He is wonderful to work with, he kept me well informed on the progress of my vehicle and he went beyond what he had to do, making my car extra beautiful, that really made his customer service stand out. I will highly recommend caliber because of him. Caliber did an excellent job with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bruce was outstanding
Returned Clean
My Experience - 5.0/5.0 -
I loved the personalized email updates and the speedy, no drama process. It was professional, straightforward and mess-free!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Had a great experience with Caliber Collison. I knew what to expect and was updated regularly with progress reports about my car. We smooth and professional experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick & courteous!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair took 37 days. It was too long. The insurance company only allowed one month's rental time. I had to pay for the car rental for 7 days.
My Experience - 5.0/5.0 -
Appreciated the e-mail updates and the communication, and the car looks and works great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dion Spina was very helpful with updates about the status of my vehicle whenever there were meaningful updates. And even more so made sure to share when things were in a holding pattern.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took far longer than originally told. Then as the fix proceeded i was not told that a after market bumper did not work and a new oem bumper was ordered. Then Upon paint it ended up getting chipped and had to be re painted. Then the entire quarter panel was painted and clear coated and that was not relayed to me either. I didn't get nearly the time frame or the reason for the delay. All i got was a e mail saying the car was going in for finishing in the 7th. Then i had to keep calling in it. Finally got it back a week later.