Caliber - Bellevue
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I would have said Yes, BUT, when i recieved my keys and drove my car home from the shop, i noticed my side Mirror was Damaged. The mirror is loose and it shakes back in forth so i cant even see out of that mirror when im driving. That same mirror was 100% completely fine when i drooped my vehicle off. And when it was returned to me the mirror is now damaged. There is a piece missing from it that holds the mirror still in place. The dront bumper that they repaired Looks GREAT! 10/10 for the bumper repair. But i i cannot give a perfect 10 due to the fact that my side mirror is damaged and was returned to me without any mention. Im not sure if they ran my car through an automatic car wash and it got damaged in there if you guys are able to Correct this situation i would glady fill out another feedback and leave a positive review.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I really appreciate dion and the rest if the teams hard effort. And they do a great job of helping their customers as best as possible to reach the best solution they can. Really nice guys very professional
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great job!
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were great. Kept me informed through the hole process. I would recommend them anytime. Great job to all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
While the job took longer than I would have liked, the expectations were set clearly on day 1 and delivery was done as per those expectations. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was repaired promptly and appears to be brand new.
My Experience - 5.0/5.0 -
Very pleased with my repairs!! Very professional staff & kept me informed of progress. I would definitely recommend this shop!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Actually I met with accident with Rare end damage and my headrest air bags came out and SRS was malfunctioned where that was not fixed and I have informed when I was dropping off my car and also after picking up my car today i observed that my car Reverse camara is not working and as well as my Hatch will not open fully I would request this need to be fixed by Appointment in timely manner because I don’t want to drop off my car again for days and My Service Advisor : Mike did a great job and this survey is not for him
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
First I missed my first appointment because I was sick and I called you and rescheduled, when I rescheduled you took money from me upfront for parts and did not finish the work. After 2 days of making payment you received part any you fixed my problem. If some one reschedule means they want to give you business and they respect your business that is why they come back. But you treated the person who rescheduled is like a convict, unless you pay us we don't touch your car, and the treatment was rude. there are many body shops around you are in consumer facing business and you should treat your client with smile and welcome. Not Rude that you are making favor to them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The Rear spoiler just aft of the trunk lid no longer operates properly. The spoiler looks crooked and It will no longer stow properly. It appears a small plastic “guide part” on the passenger side of spoiler blade is now damaged and has come loose inside the spoiler housing itself. Other than this one (apparently minor) issue, all else looks good. I haven’t seen the new paint results yet due to the rain, but it looks good so far. Contact me about the spoiler. Looks like a small problem happened during “re-assembly” and this hopefully is a really simple fix. I’ll look at it again tomorrow afternoon and send you pics for a Monday call. Thanks Mike.
My Experience - 5.0/5.0 -
Estoy muy satisfecha con el trabajo que hicieron en mi carro les agradezco mucho porque hasta me lo limpiaron de adentro good job thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The people is very nice
My Experience - 5.0/5.0 -
Great job, status updates were very helpful. Thank you Dion!
My Experience - 5.0/5.0 -
Fast, great service, good communication. I would want everyone that needs repair work to go through you guys. Popcorn was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The lady at front service desk was kinda rude.