Caliber - Berlin Ct
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Picking up the car noticed immediately that the a dash icon indicating a rear light issue was on. Found that the upper right rear light is half lit when driving and is the reason for dash light.
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Wonderful service
Customer Service - 5.0/5.0 -
Excellent communications during repair
My Experience - 5.0/5.0 -
Very smooth and friendly process Sarah and Joseph were exceptional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Smooth
Customer Service - 5.0/5.0 -
They were awesome kept me informed all the time
My Experience - 5.0/5.0 -
I’m very satisfied with the results of my repair. Caliber kept great communication with me what is happening with my car. Very professional and helpful stuff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick and professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
Thank you for making my car look good again . Happy Holidays to all .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
you updated me. the service was excellent.
Likely to Recommend - 5.0/5.0 -
Your service was excellent.
Repair Quality - 5.0/5.0 -
A good job. Added black rubber on the bumper. Nice
Customer Service - 5.0/5.0 -
Good service!
My Experience - 5.0/5.0 -
The staff is attentive and responsive. They pride themselves on excellent customer service, making sure that their customer is satisfied with the work done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would recommend Caliper Collison.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Charley was wonderful to work with as my advisor on the repair job. I was kept informed on each step through the process and pleasantly surprised that the job was completed before the originally estimated date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The caliber collision team did a great job with repairs, communication and expectations. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the second time I’ve had Caliber do repairs on my car. The team is always so nice and welcoming. I really appreciate how often they send me updates and the work is always impeccable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My repair was completed faster then expected, and the staff was helpful with getting my rental coordinated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good process and outcome.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done ! Great communication and fast at getting job done ! Other collision places take way longer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I thought communication was excellent keeping me in the loop, customer service was great, and the job was done perfectly. I would highly recommend Caliber Collision to anyone who needs work done on their cars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Calibur collision did an excellent job of communicating and worked hard on having my car efficiently and well done. Would highly recommend having my car brought for car work again.
Customer Service - 5.0/5.0 -
They kept me updated on the progress on my car frequently and were so pleasant to talk to.
My Experience - 5.0/5.0 -
They were fast in their work, and they accommodated me with delivering my vehicle to me and with payment of my deductible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair time was a little longer than I expected but the end result 10 days later was good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
While the receptionist was great and so was the general manager but the appraiser was curt