Caliber - Berlin Ct
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did an amazing job !! Made it seem like no accident ever happened!! Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved the fact that he updated me day to day through messaging me about the progress of the repair of my car
Likely to Recommend - 5.0/5.0 -
I am 101 percent sure to recommend this place. From personnel to customer service they are the best
Repair Quality - 5.0/5.0 -
I was so surprised to see my car after they fixed it looked like brand new , They did a really a good job. When my car was on the shop I didn’t have to worry about anything, they always updated me on the progress of the repair, they were very efficient it didn’t take them longer to get everything done. Overall I am a very satisfied
Customer Service - 5.0/5.0 -
They did a really a good I didn’t have to worry about anything, they always updated me on the progress of the repair, they were very efficient it didn’t take them longer to get everything done. Overall I am completely satisfied
Returned Clean
My Experience - 5.0/5.0 -
Caliber was very flexible with the date to get my car in for repair and it was actually fixed a day early. Would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had Ana amazing experience here at caliber collision the communication was impeccable and the customer service was awesome!
My Experience - 5.0/5.0 -
Excellent service and almost daily updates so I knew what was being done to the car on a daily bases, very satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good.
Customer Service - 5.0/5.0 -
Grat Communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The rapid repair is incredible and it looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Frank did a great job explaining all my repairs to me and was incredibly patient. The customer service team was active with their communication. While I’d hope to never be back, I know if I was I’d be in good hands
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Overall very friendly, but a bit slow the first couple times I came in. Credit to the last couple times I came in, where customer service was on point and I was quickly greeted and supported.
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated Charley’s info while my car was being repaired. Was very happy with the young lady at the desk also. She was very informative. Thanks to all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied
My Experience - 5.0/5.0 -
Very professional and timely
My Experience - 5.0/5.0 -
As expected as a USAA customer, job well done.