Caliber - Berlin Ct

4.8 (1,185reviews)
95%
51 Woodlawn Rd,  Berlin,  CT  06037

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,185)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Most definitely

Repair Quality

While it took 2 months to get an appt for the work the staff was Very professional

Customer Service

Very professional. Extremely impressed with Joseph. A class act knowledgeable professional compassionate the whole package.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would give credit for the quick turn around and customer service, but not in the part quality and workmanship. I would not recommend.

Repair Quality

The repair made to my rear bumper was satisfactory and the customer service was great. However, the passenger side where the damage was there is now a larger gap below the rear tail light when compared to the driver’s side. The technician believed it to be an issue with the plastic mold and not the repair work but assured me that it wasn’t an issue. It’s not obvious to the casual observer, but it is obvious to me. The inside console had liquid residue on the trim and there is a scratch on the molding that was not there before. All of this is minor, but was really hoping for a better result. Will be going elsewhere for any repairs in the future.

Customer Service

Sara and Frank were very pleasurable to work with. The repair was completed much sooner than I had expected.

Returned Clean

Likely to Recommend

Repair Quality

I noticed the paint on my Subaru emblem on my steering wheel was chipped. Otherwise so glad to have my car back! It’s like it never happened!

Customer Service

Frank P and the Woman in the front were lovely!

Returned Clean