Caliber - Berlin Ct
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great customer service and super professional, is like new now, thank you all.
My Experience - 5.0/5.0 -
This is Mr.Roman, you guys did a great job on the car and the employees(Noel and sara) are top tier and professional. I will recommend this to anyone i know that needs work on there car if it came down to it.
My Experience - 5.0/5.0 -
I knew right away that I was in great hands as they were extremely professional. They kept me updated at every stage and were wonderful to work with. I would absolutely recommend Caliber Collision Berlin, CT location to anyone I know. My car looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
You don’t have to contact me. I have an appointment tomorrow to install the trim that was left in the backseat of my car.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
What an amazing staff! They were kind knowledgeable and kept me informed. They did a great job fixing my car. I would highly recommend them.
My Experience - 5.0/5.0 -
You guys have made this process very easy. My Camry is sparkling again, inside and outside.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My Hyundai was repaired in such a quick and concise manner with clear communication from everyone over at caliber I appreciate them so much for how much they helped me I WILL be going back (hopefully I don’t need to)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
I asked for a quote on another unrelated damage and the technician says it would cost “ a couple hundred.” I then asked for a formal quote, and it was $2k. I then asked that same technician why it was so much more, and he said “they told you it was only a couple hundred?” This seemed to create more of an issue
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Noel was great with keeping me in the loop about what was going on . With my car.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you again for your excellent repair service as well as amazing customer service. Everyone was skilled, attentive, and kept me informed of the repair work progress. I was impressed and appreciative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great support and advice when it came to picking a reputable shop
My Experience - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Other than the paint smell. Which was overwhelming for 24 hours