Caliber - Berlin Ct
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish everyone at Caliber was friendly and accommodating. The work was done much quicker than planned and my car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
See my text message from March 1 2026
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Friendly from the door and detailed explanation of process throughout.
Customer Service - 5.0/5.0 -
I was made aware of all necessary information within paperwork presented.
Likely to Recommend - 5.0/5.0 -
100% I would absolutely recommend them
Repair Quality - 5.0/5.0 -
They did a great job on my truck kept me informed on the statue of the repair I will highly recommend them.
Customer Service - 5.0/5.0 -
Did a great job
My Experience - 5.0/5.0 -
Staff was knowledgeable and very friendly. They walked me through every step of the process. I couldnt be more pleased.
Likely to Recommend - 5.0/5.0 -
Definate yes
Repair Quality - 5.0/5.0 -
Very well done
Customer Service - 5.0/5.0 -
The repair was done well above my satisfaction. The shop went above and beyond to keep me notified as to every step of the car repairs. They were even able to speed up delivery time so I could pick up the car early and go to work.
My Experience - 0.0/5.0 -
Car was very dirty (dust, dirt, scuffs) and still smells like a garage after vacuuming and airing out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Caliber Collision made the process easy. Everyone was attentive and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
They seem very professional. I think this was the result of a conglomeration of unforeseen circumstances and bad luck
Repair Quality - 4.0/5.0 -
There were some unexpected delays which were unfortunate but overall it came out well
Customer Service - 4.0/5.0 -
There were a lot of delays. I was kept informed when there was something not right and when my date was getting changed?
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service from start to finish. They answered all my questions, kept me updated throughout the repair process, and treated me with respect. It’s hard to find mechanics you can trust, but this shop really goes above and beyond. I will definitely return for future maintenance when needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service from start to finish. They answered all my questions, kept me updated throughout the repair process, and treated me with respect. It’s hard to find mechanics you can trust, but this shop really goes above and beyond.