Caliber - Caliber - Elgin - Southwest
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Noticed a deep scratch on the rear bumper. It was not there previous to drop off.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
Good fix over all. But I got my car back and my back driver brake is making a noise. This happened right after I got my car. I don’t know if something was missed while getting repairs. This is on the same side of my accident. I Had a worker test drive the car. Said it was possibly the piston getting stuck. It doesn’t do it all the time. But it’s new and I didn’t have this problem before getting it fixed. Now I have to go get that fixed not knowing if it was something missed during original repair and inspection from the accident.
Customer Service - 3.0/5.0 -
Good fix overall. When I got my car back, my back brake started making noises on the driver side. I didn’t have this problem before my car got repaired. It is on the same side of where the accident happened. I had a worker come and test drive my car and said it was possibly the piston getting stuck and it’s scraping my rotor. I didn’t have this problem before hand and now I have to go and get this repaired not knowing if this was something caused by the accident and it was missed during the repairs and inspection.
Returned Clean
My Experience - 5.0/5.0 -
Really appreciate how timely the work was done and Caliber Collision’s ability to communicate with insurance and car rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Positive and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The Explorer turned out great. Thank you!!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Knowledgeable and skilled - appreciate your expertise.
My Experience - 5.0/5.0 -
Great people! Great job! I highly recommend.
Likely to Recommend - 0.5/5.0 -
Not a good experience
Repair Quality - 2.5/5.0 -
Took longer than was told, and left scratch unfixed
Customer Service - 2.5/5.0 -
Mistake using this company for service
Likely to Recommend - 4.0/5.0 -
I think they did a good job. I just don't go around recommending shops to people.
Repair Quality - 5.0/5.0 -
Smells like paint thinner in the car, but otherwise the repair is seemless, like nothing ever happened. And done ahead of schedule, which is always appreciated.
Customer Service - 5.0/5.0 -
Assessment was quick, they kept me appraised regularly. No complaints.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very good job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very happy with the work they gave my car, excellent and of good quality and fast, thanks to their team in general.