Caliber - Caliber - Elgin - Southwest

4.8 (2,135reviews)
95%
455 Shepard Dr,  Elgin,  IL  60123

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,135)

My Experience

The car works excellent. Thank you

Likely to Recommend

Very likely. Great job.

Repair Quality

Customer Service

Excellent. they kept in contact with me.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service! I am very happy with the work done in my car

Customer Service

Returned Clean

My Experience

Everybody was very professional. I was always updated on the progress of the repair. And the car turned out very well.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work was great. I am very pleased with the final result. My only area of dissatisfaction was on the communication process during the lengthy repair. Other than the portal where the estimated date was changing, I heard nothing for the first 4+ weeks. When I called to inquire, I was told texts were being sent (they weren't). Only in the final 4 days of the repair did something update and I started to receive frequent updates on the repair status.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I'm very happy with your work.

Customer Service

Always took my calls

Likely to Recommend

Repair Quality

My car looks immaculate! Thank you for servicing my car for the 2nd time. Great work!

Customer Service

My car looks immaculate! Thank you so much for working on my car for the 2nd time. You all do such great work!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I really didn't like what they did; they threw away some very important papers of mine and disconnected some cables.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely recommend.

Repair Quality

Great company to work with.

Customer Service

Front desk very helpful, work was scheduled for a further location and were able to service at Elgin location which was perfect.

Returned Clean

My Experience

Car was done in very timely and looks great. Staff were friendly and professional. Max went beyond in making sure everything was done and that I was happy with the results. And took the time to go over the warranty and to assure me to call if any questions or concerns

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Friendly. Professional. The car is repaired and looks great. Helped with insurance and rental. Would definitely use again.

Likely to Recommend

Professional, friendly, great job on the repair.

Repair Quality

Looks brand new! Professionals in office and shop. Kept us informed. Welcoming each time we went to office

Customer Service

Looks like new!

My Experience

Thanks you guys for working really hard on my Son car! Thank you Danny for all the morning updates.

Likely to Recommend

Repair Quality

Customer Service