Caliber - Caliber - Elgin - Southwest

4.8 (2,137reviews)
95%
455 Shepard Dr,  Elgin,  IL  60123

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,137)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

it took longer than expected, but the service did a great job keeping me informed about status and final result looked great.

Customer Service

kept in touch throughout the repair process

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The staff there in Elgin was wonderful

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Collision caliber was absolutely amazing! Chris was so thorough and updated me every step of the way! I’m extremely satisfied with my service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Run for the hills

Repair Quality

My bumper looks nice but i can still hear a noise from when my car was in an accident (which is what needed to be fixed along with the bumper .) maybe they were looking out for all state when they done the repairs but the customer is unsatisfied . and now when i turn my heat on my car makes a noise it wasnt making before . My car also steers different than when i dropped my car off . Not sure what work was done other than the bumper .

Customer Service

Returned Clean

My Experience

Service was outstanding and timely and Chris kept me informed throughout the entire process. I would definitely trust caliber with my future repairs.

Likely to Recommend

I would recommend and I would take my car there again

Repair Quality

Customer Service

Chris was fantastic! She kept me informed constantly and helped me understand the process.

Returned Clean

Likely to Recommend

Awesome customer service

Repair Quality

Excellent Service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Absolutely Happy with the service, kept me updated at every point on the repairs,timeline was exactly what they quoted me,Will use to them again hopefully not for a very,very,long time Ha Ha

Likely to Recommend

Repair Quality

Customer Service

My Experience

Calibers make a good job

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

nice peoples and very good working

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very well done, the team communicates very well through the repair and was very accommodating and addressed concern areas. Very pleased with repair upon initial return of my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean