Caliber - Caliber - Elgin - Southwest
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Seems like they ordered parts that weren’t even needed or used in the process but overall it was a good experience and they worked on this much faster than the due date!
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for being quick and communicative!!
My Experience - 5.0/5.0 -
Great customer service very attentive. And they help you out with anything that you need. I had Carlos help me. He was much of help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is the second time we have used this location for repairs to our vehicles. We have been very pleased with the services. Thank you!
Repair Quality - 5.0/5.0 -
Danny K. and the entire team at Caliber Collision were a pleasure to work with. They communicated very well and kept their promise for estimated completion date. Thank you!
Customer Service - 5.0/5.0 -
There was excellent customer service from Danny K. and the entire staff. It is very nice benefit to have regular text updates and communication from Caliber.
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision was able to diagnose and fix the damage of my car quickly and without any issues. They were also very communicative about how long it would take.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great. Carlos was great with updates
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every step of the process was easy, stress free and the workmanship was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kyu Ha K. Did amazing work on my vehicle, everything looks perfect and brand new! Also provided top notch communication and fantastic customer service. I am very happy with the repair and Kyu and anyone else who performed all the work. Thank you!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The door was replaced and is impeccable. I’m just not completely satisfied because my windows have chips on them. Danny is working on ordering replacements.
Customer Service - 5.0/5.0 -
Customer service was top notch!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car was finished as promised, saw a blemish on the hood, the Manger took the vehicle back and made it right, great place
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff were informative, easy to work with and helpful. Regular progress communications given.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff were informative, easy to work with and helpful. Coordination with car rental company very nice. Regular repair progress communications given.
Customer Service - 5.0/5.0 -
Staff were informative, easy to work with and helpful. Regular progress communications given.