Caliber - Caliber - Elgin - Southwest
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks better than I could have hoped for extremely happy with the service and Max Freed was extremely helpful and kept me well informed couldn’t have asked for anything more
My Experience - 5.0/5.0 -
I am very happy with your service. You guys were great. The gentleman I worked with, Max Freed, was absolutely amazing. He is an extremely friendly guy and probably one of the best interactions I've had with an employee of a business in a long, long time. Give that man a raise!
My Experience - 5.0/5.0 -
Max and the team at Caliber provided frequent updates on the repair and the vehicle was completed more quickly than originally quoted. They made the entire process easier and less stressful than expected. Thank you!
Likely to Recommend - 5.0/5.0 -
The Caliber team was very friendly and professional. They under-promised and over-delivered. Excellent!
Repair Quality - 5.0/5.0 -
Caliber Collision provided a quote when the vehicle was dropped off. Max and the team at Caliber provided frequent updates and the vehicle was completed more quickly than originally quoted. Thank you!
Customer Service - 5.0/5.0 -
Max and the team at Caliber were all very professional and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very informative in the entire process, timely updates and statuses and an amazing turnaround!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience. Was kept informed during the whole process. The quality of the work was excellent. Would highly recommend this location and the rep carlos who took very good care of us.
Likely to Recommend - 5.0/5.0 -
i have no problem sending anyone here
Repair Quality - 5.0/5.0 -
carlos did a excellent job keeping us informed
Customer Service - 5.0/5.0 -
carlos was very in touch at every step in the process
My Experience - 5.0/5.0 -
Carlos at the Elgin location was awesome from start to finish! He made sure I had a rental and kept me in the loop on my repairs the whole time. I’d definitely recommend bringing your car here.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication throughout the process. Would definitely recommend!
Customer Service - 5.0/5.0 -
Great service and communication throughout the process. Would definitely recommend!
Returned Clean
My Experience - 5.0/5.0 -
Just that it took so long but we realize it was not your fault
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I worked with Danny Kim and he was nice and communicative with me when my car was getting repaired! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were completed in a very quick manner. The car looks great. Everyone at Caliber was friendly and communicated well!
My Experience - 5.0/5.0 -
I'm very satisfied with my experience. Carlos was very helpful and thorough while my Jeep was being worked on, and kept me updated. Everyone who I spoke to at the company was very kind as well. My jeep looks great, I'm very pleased. Thank you for everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for a great experience. The customer service was outstanding from start to finish. I appreciate how they kept me informed throughout the entire process, providing updates and explaining everything clearly. I highly recommend them to anyone looking for reliable and honest service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would totally recommend it, especially to anyone in need of a repair.
Repair Quality - 5.0/5.0 -
Only just one thing, my car wouldn’t start and it’s only just that. Everything else is just fine.
Customer Service - 5.0/5.0 -
Thanks
My Experience - 5.0/5.0 -
Great communication and nice to work with. Easy process thanks guys!
Likely to Recommend - 5.0/5.0 -
Good customer service and good work
Repair Quality - 4.5/5.0 -
Very good service. Not too long of servicing. Very communicative
Customer Service - 4.5/5.0 -
Great team to work with
My Experience - 5.0/5.0 -
The repair and paint is great. Carlos was on top of repair from start to finish. He communicated every step of the way. I could tell he cared about making it right. He is an asset to your business. Well done!
Likely to Recommend - 5.0/5.0 -
Great experience and top notch repair
Repair Quality - 5.0/5.0 -
Carlos was great easy to communicate with and show a genuine interest in my repair. The repair work and paint is great.Well done!
Customer Service - 5.0/5.0 -
Carlos was great