Caliber - Caliber - Elgin - Southwest
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication throughout the process. Would definitely recommend!
Customer Service - 5.0/5.0 -
Great service and communication throughout the process. Would definitely recommend!
Returned Clean
My Experience - 5.0/5.0 -
Just that it took so long but we realize it was not your fault
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I worked with Danny Kim and he was nice and communicative with me when my car was getting repaired! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were completed in a very quick manner. The car looks great. Everyone at Caliber was friendly and communicated well!
My Experience - 5.0/5.0 -
I'm very satisfied with my experience. Carlos was very helpful and thorough while my Jeep was being worked on, and kept me updated. Everyone who I spoke to at the company was very kind as well. My jeep looks great, I'm very pleased. Thank you for everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for a great experience. The customer service was outstanding from start to finish. I appreciate how they kept me informed throughout the entire process, providing updates and explaining everything clearly. I highly recommend them to anyone looking for reliable and honest service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would totally recommend it, especially to anyone in need of a repair.
Repair Quality - 5.0/5.0 -
Only just one thing, my car wouldn’t start and it’s only just that. Everything else is just fine.
Customer Service - 5.0/5.0 -
Thanks
My Experience - 5.0/5.0 -
Great communication and nice to work with. Easy process thanks guys!
Likely to Recommend - 5.0/5.0 -
Good customer service and good work
Repair Quality - 4.5/5.0 -
Very good service. Not too long of servicing. Very communicative
Customer Service - 4.5/5.0 -
Great team to work with
My Experience - 5.0/5.0 -
The repair and paint is great. Carlos was on top of repair from start to finish. He communicated every step of the way. I could tell he cared about making it right. He is an asset to your business. Well done!
Likely to Recommend - 5.0/5.0 -
Great experience and top notch repair
Repair Quality - 5.0/5.0 -
Carlos was great easy to communicate with and show a genuine interest in my repair. The repair work and paint is great.Well done!
Customer Service - 5.0/5.0 -
Carlos was great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
great conmunication through every step. as well as a quick return to my car. 5 stars
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
It’s been 6 weeks since my car was brought to the shop for repairs. Even though I picked it up almost 2 weeks ago they still owe me mud flaps. I haven’t heard a thing from them since this time.
Customer Service - 2.5/5.0 -
Originally the communication was good even though the completion date continued to change. From what I understand it wasn’t their fault, they kept getting parts that were damaged.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I had to call for updates on my car a few times. I know they were busy but Communication could have been more frequent at the beginning of the claim.
Returned Clean
My Experience - 5.0/5.0 -
Nice job, good quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very impressed with the quality of work! Will definitely continue to come back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with my repairs, and made sure that it was driving well before handing it over.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service and Valerie was just outstanding to work with.