Caliber - Caliber - Elgin - Southwest
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It was so fast, the crew professionals! And friendly !! Thanks !
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Completely satisfied!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication throughout the entire process. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Communication with max was top notch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Constant updates and transparent
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10/10 service, door came back exactly as if it wasn’t broken. Very quick as well. Will definitely recommend people to come to Caliber. They answered all my questions and helped in every way I asked. Wonderful customer service as well.
Customer Service - 5.0/5.0 -
10/10 service, door came back exactly as if it wasn’t broken. Very quick as well. Will definitely recommend people to come to Caliber. They answered all my questions and helped in every way I asked. Wonderful customer service as well.
My Experience - 5.0/5.0 -
You are fortunate to have such very nice people in your employ.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was especially impressed with the customer service shown by Valerie. There were some issues with timing but she handled them professionally and with a smile.
My Experience - 0.0/5.0 -
I provided rep with punch list of issues via text on friday and followed up via email today. Waiting for follow up from email... though he did indicate on friday that everything will be corrected.
Likely to Recommend - 5.0/5.0 -
Thank you for the quick, friendly and professional service!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
I was very frustrated about the calls from your call center. They called repeatedly to set up a tow when it was already at your shop. The work was great and we were very happy with the people we spoke with that were actually at the shop. Thanks
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will definitely recommend
Repair Quality - 5.0/5.0 -
Excellent job from start to finish. Communication was the key from the start. Highly recommend them.
Customer Service - 5.0/5.0 -
Customer Service was great.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They completed the repairs in less time than I expected. Hey kept me informed during the entire process. Max was very professional. I would definitely recommend them to anyone who asks me for a body shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car works excellent. Thank you
Likely to Recommend - 5.0/5.0 -
Very likely. Great job.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent. they kept in contact with me.