Caliber - Caliber - Elgin - Southwest

4.7 (2,142reviews)
95%
455 Shepard Dr,  Elgin,  IL  60123

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,142)

Likely to Recommend

Repair Quality

Customer Service

Good working

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Repair Quality

All the staff members that assisted me were polite and very helpful. Thank you!

Customer Service

Returned Clean

My Experience

Thank you so much for fixing my car properly and getting it back to me so quickly!

Likely to Recommend

Repair Quality

They did a fantastic job on it!

Customer Service

Chris was fantastic! She kept me updated throughout the whole process.

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Repair Quality

Customer Service

My Experience

Nice job and great service. Thanks you

Likely to Recommend

Repair Quality

Customer Service

Totally satisfied

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car was completed almost a week prior to the commuted return date.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Looks like nothing happened.

Customer Service

Great customer service and the updates on the repairs where very helpful. Would go there any time .

My Experience

All staff members were very professional and courteous. I appreciated the daily updates and vacuuming of my vehicle. Great job!

Likely to Recommend

Repair Quality

Great job and customer service! I appreciated receiving daily updates.

Customer Service

Loved receiving daily updates.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were great at getting communication from the insurance company and keeping me informed on the repairs. I believe Caliber was concerned with getting it fixed correctly and fairly

Likely to Recommend

Repair Quality

Customer Service

My Experience

Chris was very friendly and helpful throughout the whole process and kept us updated during the repairs. The car looks great and everyone was friendly! Will definitely recommend caliber collision to everyone.

Likely to Recommend

I was very pleased with Caliber Collision. Prior to choosing them, I had looked at (2) other shops in Schaumburg before deciding to go with them. They were all very friendly, kind, professional , and answered all my detailed questions. This had a lot to do with me choosing them. They provided very good customer service through-out my car repair process and did an excellent job on my car. I was very pleased. Chris and the team did a great job for me. Thank you!

Repair Quality

Excellent!

Customer Service

Excellent!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Michael listened closely to what we needed. He responded quickly and efficiently. The repairs look great and we are very happy with the results.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean